RB

Rosie B. 2 years ago • From Google

Rating

Great

Whitstable clinic's response times have improved

In the past, scheduling appointments was quite challenging, but over the recent six-week period, I've observed a significant improvement in their responsiveness. The Reception staff are truly dedicated to being as helpful and efficient as possible. The physicians are warm, engaged, and make me feel completely supported from the moment I enter the consultation room. While I personally avoid the stressful morning phone rush at 8am, I appreciate having the Whitstable Walk-In centre as an option for urgent matters, and the eConsult forms are perfect for non-urgent concerns. They are clearly putting in maximum effort, and I genuinely appreciate their commitment.

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