Priory Medical Group
Anonymouse 3 days ago
Poor
Appointment
BadReception
BadCleanliness
GreatCare
PoorRespect
AverageSeen On Time
AverageWholly inadequate
Some pleasant staff and GPs (should you ever get to see one). However, Priory Medical must be one of the worst primary care providers in the country. From a patient perspective, it seems all their efforts are focused on “demand management” i.e. that they have as little contact with patients or their needs as possible. As a result, myself and several friends and family have been worn down to the point of giving up and just hoping that our illnesses aren’t too serious. Oh, it seems they are very good ticking any procedural boxes such as maintaining registers that bring them additional income. And also good at periodically sending condescending text messages to every patient on their list that they are very busy and should be left alone.
The front desk staff was absolutely terrible, completely unhelpful and only interested in brushing me aside. I provided my callback availability, which they completely disregarded. When they did..
Priory Medical Group
Mike M.
Utterly frustrating and increasingly problematic!!! Following a standard medical check-up, I discovered I have elevated blood pressure. As instructed, I diligently recorded a week's worth of BP..
Priory Medical Group
Julie C.
Absolutely worthless. I've been their patient for over a decade and despite countless visits, they've never addressed my underlying health concerns. I've become so discouraged that I now simply..
Priory Medical Group
Anna C.
terrible general practitioner. absolutely avoid. completely ineffective at addressing medical concerns. multiple appointments yielded no improvement. patients are forced to seek private care due to..
Priory Medical Group
Lee H.
I've been receiving care at Priory for close to three decades, and the quality of service has markedly declined lately. While the physicians themselves are quite supportive and professional,..
Priory Medical Group
Lee D.
Telecommunications equipment is absolutely worthless
Priory Medical Group
Anonymouse
The time taken to receive repeat prescriptions from this practice is unacceptable. I registered with them on 9 February and made various requests for repeat medication which I did not receive..
Priory Medical Group
萌萌熊 萌.
The service is utterly subpar and devoid of any personal touch. After testing positive and diligently following the guidelines, I sought assistance, only to be dismissed without receiving any..
Priory Medical Group
Benjamin R.
Repeatedly attempted to schedule an appointment throughout various hours, but failed to connect or make any progress in booking
Priory Medical Group
Joanne R.
These folks come highly endorsed. Their service is top-notch and they go above and beyond to assist customers.
Priory Medical Group
Anne A.
I stopped by the Heworth medical center regarding a prescription issue. The young receptionist was friendly but unable to adequately address my concerns. Another staff member, seemingly more senior,..
Priory Medical Group
stewart r.
Forget trying to consult a physician directly; instead, you'll be contacted by someone who presumes medical expertise. An absolutely unacceptable approach to healthcare.
Priory Medical Group
Molly H.
Overall, the service is top-notch - the digital reservation system is incredibly user-friendly, and I consistently receive a follow-up call within a few hours of submitting my request. Every medical..
Priory Medical Group
Darren F.
I've been attempting to secure a medical appointment for more than a quarter of a year, and it feels like an insurmountable challenge! After repeatedly failing to connect via telephone, I physically..
Priory Medical Group
Simon P.
I typically reserve my reviews for praising experiences, but I'll break that pattern to highlight the frustrations with Priory Medical Group, an organization that appears intentionally obstructive..
Priory Medical Group
Robert W.
I've struggled with elevated blood pressure throughout my entire adulthood, and no prior medical practice had successfully identified the underlying issue. The professionals at Priory MG carefully..
Priory Medical Group
Andy N.
Absolutely outstanding service. Each interaction has been remarkable. They offer convenient scheduling and the ability to secure earlier time slots at their affiliated clinics. I'm genuinely puzzled..
Priory Medical Group
Andrew P.
I visited the pharmacy to collect my prescription, only to find it abruptly closed for two hours with zero prior notice online or elsewhere. A staff member simply stated it was closed, offering no..
Priory Medical Group
Karen C.
Constantly being directed to complete online forms, followed by endless waiting periods for a callback, with questionnaires that often miss the mark of your actual requirements. The medical..
Priory Medical Group
Peter g.
Endless waiting for test outcomes. Constant whining about mistreatment. Perhaps focus on actually performing your professional duties.
Priory Medical Group
Aidan H.