Okehampton Medical Centre
Mr D. 8 months ago
Great
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
BadRespect
BadSeen On Time
ExcellentWhy did it all become such a struggle?!
For many years now, the pharmacy has been my first port of call, before taking up the time of the GPs, and the pharmacy I use have been extremely helpful, and knowledgeable - they really have shown that they know their stuff when it comes to the condition I am struggling with - their initial concern, when I showed them the samples I had cultured, was that the GPs were failing to understand and identify the condition, as it is considered rare in a person like myself - outwardly well to look at - indeed, they offered to treat me with the correct drugs, and monitor my health, but said they need the GPs to initiate the treatment - they recognized the condition, whilst the GPs were making wild guesses, and still refusing to test - NICE says they should have been testing - and they recognized the potential seriousness of the condition - the GPs I spoke to really didn't have the foggiest - hyphae were apparently hair, the eyes could apparently not be affected by invasive Candida - look it up, don't take my word for it! I mentioned to the GPs the help and advice that I had had from the pharmacy, including being sent to Exeter A & E to try and get help, as the potential seriousness of the condition really is, well, sever, and needs timely identification and treatment if I am to fare well - A & E just told me off for being there, and treated me with no better understanding of the infection than the GPs had - only the pharmacy knew and understood - wow, how can this be? Having said that, the pharmacy once contacted our family to say that "You cannot take those prescribed medicines together," when incompatible medication had been prescribed - so, thank-you for watching out for guys! Anyway, after a soul-destroying appointment with a GP - the curt and rude indifference was simply crushing - I sought the help of the pharmacy again, asking just what I could do to get past the obstacle that the GPs had clearly become, time is of the essence, it really is, and we have so clearly wasted so much time! But things had changed, the helpful, knowledgeable and concerned pharmacist, had suddenly become a GP clone - it was unreal, just as the GPs were saying, nothing to see here, all normal, all to be expected - my word, how can this happen? Had the GPs leant on the pharmacy, like a Mafia Capo might lean on a community - could this really be happening? I was stunned! Only suggestion the pharmacy had now was for me to pay £1,000 for a private blood test to test all aspects of my health. Anyway, I decided to write to Exeter University, and sent an SD card of photographs, as they work with the GPs to train new GPs, I also wrote to the R D & E, Dermatology, along with an SD card, who asked me to ask the GPs to refer me - that was promised, but has not yet happened, I have no idea if it will, as all that I have asked say they cannot see that a referral has been made. So, as things have got worse, I am now taking Fluconazole for the third time - thank goodness for ebay, hey, honestly, without being able to access these drugs, I would be in a much worse place - at a dose promoted for the treatment of invasive candidiasis of the kidneys, as I have had flank discomfort for a few months now, urine filled with candida bud, sudohyphae, ad septate hyphae for many months now - around two years now since I became aware of what appears to be taking place - possible fungus ball, and I am damned if I am going ruin my health waiting for the Okehampton GPs to get their act together, that may never happen, and I am sick of it! 450mg a day, for 14 days, I have completed that today, and will decide what route to follow next. Saliva once loaded with hyphae and bud, now almost clear of hyphae - yesterday 1am in the morning, I will keep testing and looking for improvement - all this is taking so much of my time, and I shouldn't even have to be doing it! I worked out roughly what the cost of this ridiculous battle with GPs has cost me over the years, and it is now around £16,000. Hyphae all over my skin/rash, still have a wheeze, a few weeks ago pink phlegm, sats 92 - 95, a little breathless, coughing on agar grows hyphae, indeed hyphae can seen immediately on the agar, so already formed. I used to vomit in my sleep, and breath it in, it caused aspiration pneumonia twice, and is known to introduce candida infection into the lungs - GPs have been told, but have never ever made anything of it - Devon Doctors did though! I feel invisible to the GPs, unwelcomed and unwanted, a b****y nuisance, when all I have done is to try and help them help me. Candida, I guess, growing nicely in the blood sample - serious stuff medical science says - I feel like a b****y experiment. Why can I not fight this infection off? who knows, but I have some interesting looking cells in my blood, what they are, I do not know. Ten or more years ago now, the FCN, and a loving family member saved my life I think it is fair to say, when others I sought for help, sat on their hands and did nothing, though lies and gossip have plagued my life ever since, and since that day when I, was attacked, I have never been able to get fair treatment from many GPs - suckers, don't believe everything you are told, you might just discover you are being played. Does it not say in the hippocratic oath that you will do no harm? Epic fail there then. They promised a referral, I hope their word counts for something.
I cannot speak highly enough of this practice and the wonderful team. The new online service is excellent. On two occasions I have used the messaging system and received a prompt phone call in..
Okehampton Medical Centre
Mr David Cole.
An alarming and dangerous struggle for good clinical care, for no other reason than their own shortcomings - they do not know enough, but are very quick to mock and belittle the patient.
Okehampton Medical Centre
Artem A.
Excellent team members are employed at this practice!
Okehampton Medical Centre
Jamie S.
I'm puzzled by the negative feedback this practice receives. My own experiences have consistently been excellent. The clinical team and support staff have been outstanding. They consistently..
Okehampton Medical Centre
Carolyn G.
I have had a very positive experience over the last two years. The online booking system works well and typically results in a telephone consultation within a couple of hours. I have been able to..
Okehampton Medical Centre
It's m.
The entire team has been pleasant and easy to work with. My experiences with the medical practitioners have been mixed, with a couple of temporary staff members being somewhat inconsistent, though I..
Okehampton Medical Centre
David Cole
Thyroxine on it's way back to you - have not taken it for around two weeks now, thumping headaches to start with, now have some PVC returned, along with other arrhythmias, I guess your two GPs must..
Okehampton Medical Centre
Mr David Cole.
For many years now, the pharmacy has been my first port of call, before taking up the time of the GPs, and the pharmacy I use have been extremely helpful, and knowledgeable - they really have shown..
Okehampton Medical Centre
Dodgy g.
I checked in on time using the automated system and waited approximately thirty minutes. When I inquired about the delay, I was told that the scheduled clinician was unavailable and that the..
Okehampton Medical Centre
Rachel M.
Absolutely excellent experience!
Okehampton Medical Centre
Jennie C.
We have consistently experienced compassionate and prompt care at this practice :-)
Okehampton Medical Centre
David Cole
Just to clarify: private blood antibody test (the best I could afford to do at the time £200), not in and of itself conclusive of current infection, but coupled with the overwhelming clinical..
Okehampton Medical Centre
Katy B.
Consistently demonstrated helpfulness and courtesy throughout my interactions.
Okehampton Medical Centre
Sean M.
I had a disappointing experience with the service. I was anticipating a callback from the clinical team but it never came through. When I contacted the practice myself, I was assured that my details..
Okehampton Medical Centre
Tristan R.
The appointment booking process took considerable time, and once an appointment was secured, there were further delays. Most visits involved waiting periods of around 50-60 minutes, which felt..
Okehampton Medical Centre
Roger C.
Contacted the surgery regarding concerns that a recently increased medication was causing significant adverse effects. A member of the clinical team advised discontinuing the medication and..
Okehampton Medical Centre
Emma P.
I found my experience at this practice to be very disappointing. I felt that a diagnosis I received was inaccurate, and I was frustrated that this wasn't addressed properly. The reception staff also..
Okehampton Medical Centre
Kim M.
After not visiting a medical professional for an extended period, I was taken to accident and emergency due to a serious incident. Now that I have returned to my local area, I am facing a..
Okehampton Medical Centre
Terry W.
I attended an appointment for ear wax removal and received excellent treatment along with helpful guidance. I would be happy to use this service again in the future if required, and I appreciate the..
Okehampton Medical Centre
Dale G.
Over the decade I've been registered with this practice, I haven't experienced any issues. I did switch to a different clinician at one point, though this was for an unrelated reason.
Okehampton Medical Centre
Clare B.