Okehampton Medical Centre
Mr D. 5 months ago
Great
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
BadRespect
BadSeen On Time
ExcellentWhy did it all become such a struggle?!
For many years now, the pharmacy has been my first port of call, before taking up the time of the GPs, and the pharmacy I use have been extremely helpful, and knowledgeable - they really have shown that they know their stuff when it comes to the condition I am struggling with - their initial concern, when I showed them the samples I had cultured, was that the GPs were failing to understand and identify the condition, as it is considered rare in a person like myself - outwardly well to look at - indeed, they offered to treat me with the correct drugs, and monitor my health, but said they need the GPs to initiate the treatment - they recognized the condition, whilst the GPs were making wild guesses, and still refusing to test - NICE says they should have been testing - and they recognized the potential seriousness of the condition - the GPs I spoke to really didn't have the foggiest - hyphae were apparently hair, the eyes could apparently not be affected by invasive Candida - look it up, don't take my word for it! I mentioned to the GPs the help and advice that I had had from the pharmacy, including being sent to Exeter A & E to try and get help, as the potential seriousness of the condition really is, well, sever, and needs timely identification and treatment if I am to fare well - A & E just told me off for being there, and treated me with no better understanding of the infection than the GPs had - only the pharmacy knew and understood - wow, how can this be? Having said that, the pharmacy once contacted our family to say that "You cannot take those prescribed medicines together," when incompatible medication had been prescribed - so, thank-you for watching out for guys! Anyway, after a soul-destroying appointment with a GP - the curt and rude indifference was simply crushing - I sought the help of the pharmacy again, asking just what I could do to get past the obstacle that the GPs had clearly become, time is of the essence, it really is, and we have so clearly wasted so much time! But things had changed, the helpful, knowledgeable and concerned pharmacist, had suddenly become a GP clone - it was unreal, just as the GPs were saying, nothing to see here, all normal, all to be expected - my word, how can this happen? Had the GPs leant on the pharmacy, like a Mafia Capo might lean on a community - could this really be happening? I was stunned! Only suggestion the pharmacy had now was for me to pay £1,000 for a private blood test to test all aspects of my health. Anyway, I decided to write to Exeter University, and sent an SD card of photographs, as they work with the GPs to train new GPs, I also wrote to the R D & E, Dermatology, along with an SD card, who asked me to ask the GPs to refer me - that was promised, but has not yet happened, I have no idea if it will, as all that I have asked say they cannot see that a referral has been made. So, as things have got worse, I am now taking Fluconazole for the third time - thank goodness for ebay, hey, honestly, without being able to access these drugs, I would be in a much worse place - at a dose promoted for the treatment of invasive candidiasis of the kidneys, as I have had flank discomfort for a few months now, urine filled with candida bud, sudohyphae, ad septate hyphae for many months now - around two years now since I became aware of what appears to be taking place - possible fungus ball, and I am damned if I am going ruin my health waiting for the Okehampton GPs to get their act together, that may never happen, and I am sick of it! 450mg a day, for 14 days, I have completed that today, and will decide what route to follow next. Saliva once loaded with hyphae and bud, now almost clear of hyphae - yesterday 1am in the morning, I will keep testing and looking for improvement - all this is taking so much of my time, and I shouldn't even have to be doing it! I worked out roughly what the cost of this ridiculous battle with GPs has cost me over the years, and it is now around £16,000. Hyphae all over my skin/rash, still have a wheeze, a few weeks ago pink phlegm, sats 92 - 95, a little breathless, coughing on agar grows hyphae, indeed hyphae can seen immediately on the agar, so already formed. I used to vomit in my sleep, and breath it in, it caused aspiration pneumonia twice, and is known to introduce candida infection into the lungs - GPs have been told, but have never ever made anything of it - Devon Doctors did though! I feel invisible to the GPs, unwelcomed and unwanted, a b****y nuisance, when all I have done is to try and help them help me. Candida, I guess, growing nicely in the blood sample - serious stuff medical science says - I feel like a b****y experiment. Why can I not fight this infection off? who knows, but I have some interesting looking cells in my blood, what they are, I do not know. Ten or more years ago now, the FCN, and a loving family member saved my life I think it is fair to say, when others I sought for help, sat on their hands and did nothing, though lies and gossip have plagued my life ever since, and since that day when I, was attacked, I have never been able to get fair treatment from many GPs - suckers, don't believe everything you are told, you might just discover you are being played. Does it not say in the hippocratic oath that you will do no harm? Epic fail there then. They promised a referral, I hope their word counts for something.
After not visiting a medical professional for an extended period, I was taken to accident and emergency due to a serious incident. Now that I have returned to my local area, I am facing a..
Okehampton Medical Centre
Tristan R.
The appointment booking process took considerable time, and once an appointment was secured, there were further delays. Most visits involved waiting periods of around 50-60 minutes, which felt..
Okehampton Medical Centre
Hannah S.
When my daughter experienced prolonged dizziness, we attended the medical centre after securing a face-to-face appointment. During this visit, we were advised to return in two weeks if there was no..
Okehampton Medical Centre
Jamie S.
I'm puzzled by the negative feedback this practice receives. My own experiences have consistently been excellent. The clinical team and support staff have been outstanding. They consistently..
Okehampton Medical Centre
Simon T.
The service continued to be well-organised and prompt as expected.
Okehampton Medical Centre
David Cole
Jarisch-Herxheimer reaction - the name is relatively new to me, but the condition has been plaguing me for years I now know - a reaction within your body to the toxins caused by the die-off, of, in..
Okehampton Medical Centre
cliff p.
Experiencing lengthy hold times with background music only to have the call disconnected immediately upon connection is incredibly frustrating. This situation is disappointing.
Okehampton Medical Centre
Janet J.
The Okehampton Medical Centre's online services function effectively and the team members have been pleasant during my visits. I've consistently received responses to reported health concerns on the..
Okehampton Medical Centre
Moorlandsoul M.
The reception team displayed unhelpful attitudes and appeared to make judgements beyond their scope, which was disappointing. The initial assessment process also seemed to lack thoroughness in..
Okehampton Medical Centre
Mr David Cole.
I would like to leave some final comments regarding my experience with Okehampton Health Centre. Overall, my experience has been mixed. Some clinicians have provided excellent care, listened..
Okehampton Medical Centre
Terry W.
I attended an appointment for ear wax removal and received excellent treatment along with helpful guidance. I would be happy to use this service again in the future if required, and I appreciate the..
Okehampton Medical Centre
Barry R.
I am writing again out of considerable frustration regarding my experience at this medical centre. A week ago, I received a text asking me to book an appointment to discuss correspondence from a..
Okehampton Medical Centre
Mary C.
My husband recently passed away and the funeral directors needed to take him to the hospital where he had been receiving care in order to obtain a death certificate, as he had not had a consultation..
Okehampton Medical Centre
Jughead J.
Extremely disappointing experience. The clinical staff here do not appear to meet expected professional standards. I was given a medication that I have a documented allergy to, and when we contacted..
Okehampton Medical Centre
Chris C.
The practice frequently experiences significant delays, with appointments typically running considerably behind schedule and waiting times for available slots extending to several weeks.
Okehampton Medical Centre
Clare B.
I cannot speak highly enough of this practice and the wonderful team. The new online service is excellent. On two occasions I have used the messaging system and received a prompt phone call in..
Okehampton Medical Centre
David Cole
I was extremely disappointed to see my original comments rewritten so significantly, as I feel the changes removed much of the substance and seriousness of what I had written. My original review..
Okehampton Medical Centre
speedyboolooks s.
It is very difficult to obtain an appointment at this practice. Despite having a background in healthcare, I have frequently felt dismissed by administrative staff during initial contact. Once able..
Okehampton Medical Centre
Mr David Cole.
Back on the Fluconazole again now, trying to help myself (save my kidneys) as no-one else seems to want to, things getting worse, still able to grow Candida I presume in blood samples - goes without..
Okehampton Medical Centre
Tom R.
I am grateful to the entire team for their assistance following my recent incident. The care I received was outstanding, delivered by committed professionals. The service was remarkably..
Okehampton Medical Centre
Kim M.