Okehampton Medical Centre
Mr D. 6 months ago
Great
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
BadRespect
BadSeen On Time
ExcellentWhy did it all become such a struggle?!
For many years now, the pharmacy has been my first port of call, before taking up the time of the GPs, and the pharmacy I use have been extremely helpful, and knowledgeable - they really have shown that they know their stuff when it comes to the condition I am struggling with - their initial concern, when I showed them the samples I had cultured, was that the GPs were failing to understand and identify the condition, as it is considered rare in a person like myself - outwardly well to look at - indeed, they offered to treat me with the correct drugs, and monitor my health, but said they need the GPs to initiate the treatment - they recognized the condition, whilst the GPs were making wild guesses, and still refusing to test - NICE says they should have been testing - and they recognized the potential seriousness of the condition - the GPs I spoke to really didn't have the foggiest - hyphae were apparently hair, the eyes could apparently not be affected by invasive Candida - look it up, don't take my word for it! I mentioned to the GPs the help and advice that I had had from the pharmacy, including being sent to Exeter A & E to try and get help, as the potential seriousness of the condition really is, well, sever, and needs timely identification and treatment if I am to fare well - A & E just told me off for being there, and treated me with no better understanding of the infection than the GPs had - only the pharmacy knew and understood - wow, how can this be? Having said that, the pharmacy once contacted our family to say that "You cannot take those prescribed medicines together," when incompatible medication had been prescribed - so, thank-you for watching out for guys! Anyway, after a soul-destroying appointment with a GP - the curt and rude indifference was simply crushing - I sought the help of the pharmacy again, asking just what I could do to get past the obstacle that the GPs had clearly become, time is of the essence, it really is, and we have so clearly wasted so much time! But things had changed, the helpful, knowledgeable and concerned pharmacist, had suddenly become a GP clone - it was unreal, just as the GPs were saying, nothing to see here, all normal, all to be expected - my word, how can this happen? Had the GPs leant on the pharmacy, like a Mafia Capo might lean on a community - could this really be happening? I was stunned! Only suggestion the pharmacy had now was for me to pay £1,000 for a private blood test to test all aspects of my health. Anyway, I decided to write to Exeter University, and sent an SD card of photographs, as they work with the GPs to train new GPs, I also wrote to the R D & E, Dermatology, along with an SD card, who asked me to ask the GPs to refer me - that was promised, but has not yet happened, I have no idea if it will, as all that I have asked say they cannot see that a referral has been made. So, as things have got worse, I am now taking Fluconazole for the third time - thank goodness for ebay, hey, honestly, without being able to access these drugs, I would be in a much worse place - at a dose promoted for the treatment of invasive candidiasis of the kidneys, as I have had flank discomfort for a few months now, urine filled with candida bud, sudohyphae, ad septate hyphae for many months now - around two years now since I became aware of what appears to be taking place - possible fungus ball, and I am damned if I am going ruin my health waiting for the Okehampton GPs to get their act together, that may never happen, and I am sick of it! 450mg a day, for 14 days, I have completed that today, and will decide what route to follow next. Saliva once loaded with hyphae and bud, now almost clear of hyphae - yesterday 1am in the morning, I will keep testing and looking for improvement - all this is taking so much of my time, and I shouldn't even have to be doing it! I worked out roughly what the cost of this ridiculous battle with GPs has cost me over the years, and it is now around £16,000. Hyphae all over my skin/rash, still have a wheeze, a few weeks ago pink phlegm, sats 92 - 95, a little breathless, coughing on agar grows hyphae, indeed hyphae can seen immediately on the agar, so already formed. I used to vomit in my sleep, and breath it in, it caused aspiration pneumonia twice, and is known to introduce candida infection into the lungs - GPs have been told, but have never ever made anything of it - Devon Doctors did though! I feel invisible to the GPs, unwelcomed and unwanted, a b****y nuisance, when all I have done is to try and help them help me. Candida, I guess, growing nicely in the blood sample - serious stuff medical science says - I feel like a b****y experiment. Why can I not fight this infection off? who knows, but I have some interesting looking cells in my blood, what they are, I do not know. Ten or more years ago now, the FCN, and a loving family member saved my life I think it is fair to say, when others I sought for help, sat on their hands and did nothing, though lies and gossip have plagued my life ever since, and since that day when I, was attacked, I have never been able to get fair treatment from many GPs - suckers, don't believe everything you are told, you might just discover you are being played. Does it not say in the hippocratic oath that you will do no harm? Epic fail there then. They promised a referral, I hope their word counts for something.
The practice staff were considerate and supportive, though I found it challenging to secure an appointment slot.
Okehampton Medical Centre
David Cole
I was extremely disappointed to see my original comments rewritten so significantly, as I feel the changes removed much of the substance and seriousness of what I had written. My original review..
Okehampton Medical Centre
Dale G.
Over the decade I've been registered with this practice, I haven't experienced any issues. I did switch to a different clinician at one point, though this was for an unrelated reason.
Okehampton Medical Centre
Rachael B.
I wanted to express my gratitude to the exceptionally professional, compassionate and reassuring team members who assisted me during my recent visit. I was attended to very promptly after arriving..
Okehampton Medical Centre
A Z.
I can only speak about my experience with the senior partner at this practice. Throughout my interactions, I found the approach to be arrogant, condescending, rude, and aggressive. I felt the..
Okehampton Medical Centre
cliff p.
Experiencing lengthy hold times with background music only to have the call disconnected immediately upon connection is incredibly frustrating. This situation is disappointing.
Okehampton Medical Centre
Charlie C.
On both occasions I've needed to access this GP surgery, their online system has been the biggest obstacle. Back in July 2020, I had a serious ear infection that had persisted for well over a week..
Okehampton Medical Centre
Shannon T.
The waiting times are longer than expected even during quieter periods, and appointment availability is limited with several weeks typically needed to be seen, which is frustrating. The facility..
Okehampton Medical Centre
Layla-Mae V.
Have been refused treatment yet again. This time it appears to be because they only manage a particular type of condition. I mentioned I was experiencing difficulties with my hearing and vision, and..
Okehampton Medical Centre
yumit r.
Our appointment was scheduled for mid-morning and we arrived promptly, yet we waited considerably longer than expected to be seen. We noticed that several patients who arrived after us were called..
Okehampton Medical Centre
Ellis H.
I was travelling across the UK and experienced a sharp irritation in my eye that persisted throughout the morning and afternoon, causing blurred vision. Concerned about the symptoms, I contacted the..
Okehampton Medical Centre
Izaak W.
The service provided was disappointing and I would not recommend this practice.
Okehampton Medical Centre
Sean M.
I had a disappointing experience with the service. I was anticipating a callback from the clinical team but it never came through. When I contacted the practice myself, I was assured that my details..
Okehampton Medical Centre
Cara G.
I am very dissatisfied with how my healthcare has been managed. Referrals have been arranged without my knowledge or consent, despite my clear objections. I am being asked to attend multiple..
Okehampton Medical Centre
Mr David Cole.
Back on the Fluconazole again now, trying to help myself (save my kidneys) as no-one else seems to want to, things getting worse, still able to grow Candida I presume in blood samples - goes without..
Okehampton Medical Centre
Jamie S.
I'm puzzled by the negative feedback this practice receives. My own experiences have consistently been excellent. The clinical team and support staff have been outstanding. They consistently..
Okehampton Medical Centre
Ian I.
The team here has consistently been welcoming and supportive. I've used the online appointment request system on several occasions and have always received a prompt callback the same morning from a..
Okehampton Medical Centre
Mark G.
It took several weeks to secure an appointment with a GP. Since the pandemic, I've noticed what I perceive as a dismissive demeanor from certain team members. Despite confirming receipt of my online..
Okehampton Medical Centre
ALAN S.
This practice seems to issue far more medication than necessary with no cost to patients. My repeat prescriptions arrive monthly with frequent discrepancies in what is supplied. It raises questions..
Okehampton Medical Centre
Emma P.
I found my experience at this practice to be very disappointing. I felt that a diagnosis I received was inaccurate, and I was frustrated that this wasn't addressed properly. The reception staff also..
Okehampton Medical Centre
Ravinder G.