Riverside Medical Centre

Every time I try to schedule a visit, it's impossible. The waiting room is always packed, and you're guaranteed to spend roughly two hours just sitting around doing nothing.

Every member of the team consistently demonstrates exceptional dedication to providing assistance and support.

Getting an appointment here is a daily gamble requiring constant phone calls with minimal chance of success. This morning, I rang at 8:40 and was immediately informed that all slots were already..

I've been attempting to contact the surgery since 1:30 PM, and now it's 2:24 PM. The facility is shut down for staff training, contrary to Google's information, and won't reopen until 6:00 PM.

I've been a loyal patient at Riverside Medical centre for quite some time, and I can confidently say that the staff - from receptionists to nurses and doctors - have consistently provided top-notch..

I've been a patient at this practice for two years since relocating, and I can confidently say they're the finest healthcare providers I've encountered. Scheduling appointments for myself and my..

I'm uncertain about the current state of this medical practice. While the phone system remains terrible and securing an appointment is incredibly challenging, my in-person interactions have actually..

I've been coming to this medical practice for nearly two decades, with my children also receiving ongoing treatment. The reception team is exceptional - they're consistently helpful and endure..

If I resided in Castleford, I wouldn't select this medical practice. The receptionists act like they're physicians and give misleading information. When you inquire about a specific doctor's..

An absolutely exceptional healthcare facility! Consistently incredibly welcoming and wonderfully helpful!! Transferred to this clinic 2.5 years back and they have been outstanding, completely..

Medical practice is a complete disaster. They only handle phone consultations, refuse face-to-face appointments, and the reception staff are incredibly unhelpful. It's no surprise patients are..

I vehemently take issue with some of these comments, as they absolutely do not align with my personal experience. Two years ago, I consulted Doctor Backhouse and found her to be exceptional,..

The surgery is decent enough, but securing an appointment is incredibly challenging. Their booking system requires calling at 8:30 am, where you're typically 20+ in the queue, only to discover all..

Scheduling with this medical practice has become increasingly challenging since the pandemic. They seem to have deprioritized patient care, with a dismissive approach to booking appointments. When..

The surgical procedure was top-notch, and I encountered zero issues. The front desk staff were incredibly courteous and efficient. I want to express my sincere gratitude to the entire team for their..

Visited this place nearly three decades ago, was directed there by my employer. The waiting area was incredibly chaotic and ear-splittingly loud. I haven't returned since and have absolutely no..

I wholeheartedly endorse this medical procedure and find myself puzzled by the abundance of critical feedback. The implementation of PATCHES has significantly streamlined communication with..

I'm not one to typically write reviews, but my experience as a first-time patient at this medical practice has been absolutely exceptional. Scheduling appointments is always seamless, the staff..

I rang the medical office seeking my test outcomes and found myself positioned 13th in line. After enduring a grueling 28-minute wait, they abruptly terminated the call the moment they picked up!..

I met with Bernie for a medication consultation, and she was incredibly personable, professional, and supportive. I shared my concerns about a medication that was causing unwanted side effects and..