Thorns Road Surgery

Dr. Sandikop displays an appalling bedside manner, consistently coming across as condescending and highly unprofessional. I've decided to completely avoid her practice after multiple terrible..

I've been a patient at this medical practice since birth (50 years), initially with Dr Patel and Mr Shah who were always incredibly accommodating. Now, getting an appointment is incredibly..

Absolutely dreadful service with completely indifferent employees who show zero interest in helping customers. Steer clear of this organization! Their level of apathy is shocking and they..

Absolutely terrible customer experience. My infant's scheduled consultation was set for 10:30 AM, yet we were not seen until 11:20 AM, a staggering 40-minute delay. This level of unprofessional..

I recently became a patient at this medical practice and I can confidently say it's the most exceptional GP surgery I've encountered. Scheduling appointments has been completely seamless. The entire..

What an exceptional experience at Thorns Road Surgery today. We encountered a critical issue when our NHS smart cards were unexpectedly blocked, preventing us from accessing patient prescriptions...

Every interaction with the staff and Dr. Sanikop is met with genuine courtesy and professionalism, making me feel valued and well-cared for during my visits.

Amazing surgical center with delightful personnel, but scheduling is a major challenge. I've attempted to book an appointment twice now, and still no success. Their responsiveness falls short of..

I'm hesitant to give a single star since I haven't consulted all the physicians. I've been a patient at this practice since childhood, and back then, Dr. Patel and Dr. Shah were exceptional -..

Dr. Sanikop is an exceptional physician. The receptionist is equally delightful and professional. I was seen immediately upon arrival, and the entire facility is immaculately maintained. The doctors..

We've been loyal patients at Thorns Road Surgery for a long time! It was wonderful with the previous staff, especially Linda and Lisa, who are truly missed. However, the current reception team is..

The welcoming team at the front desk creates a warm atmosphere, and Dr. Sanikop stands out as both highly competent and personable. I wholeheartedly endorse this medical practice for primary care.

A truly exceptional medical practice with incredibly skilled and compassionate general practitioners. The entire staff demonstrates professionalism and genuine care. As is typical of UK healthcare..

The employees are incredibly supportive and welcoming. They consistently make every effort to schedule an appointment for you and, if necessary, provide guidance to ensure you find the right..

Zero stars would be too generous. The surgical experience was utterly dreadful, compounded by incredibly unhelpful front desk staff. The sole redeeming quality of this medical practice is Hannah,..

Personnel display discourteous behavior; I'll be seeking alternative service immediately

The personnel were incredibly supportive and accommodating.

Unbelievably incompetent medical facility, a total waste of precious hours. These so-called healthcare providers are so terrible they deserve to be permanently closed down.

During this challenging period, securing swift telephone consultations is a relief. The front desk staff consistently demonstrate warmth and help patients feel comfortable. Overall, a solid medical..

The staff here are consistently welcoming and supportive, and scheduling is straightforward. They're remarkably flexible and truly make an effort to find a convenient appointment time that suits..