Bell House Medical Centre
Joshua A. 5 years ago • From Google
Bad
Worst customer service ever absolute nightmare
I called their office at 8:20 AM and have been stuck waiting on hold for more than an hour and ten minutes without ever reaching a single representative, and I'm still waiting right now. What kind of ridiculous operation is this, leaving customers hanging for over an hour with absolutely no intention of answering? I desperately need to schedule an appointment. Now it's been an hour and a half, and still no response. Is there anyone actually employed at this place?
I needed to reach out to Bell House Surgery in the late afternoon and the receptionist was incredibly supportive. She assured me that my physician would get back to me promptly, and true to her..
Bell House Medical Centre
Dogg F.
The most outstanding medical facility in Luton! The front desk staff are absolutely delightful on every visit. Their warmth extends even to telephone interactions. The physicians are incredibly..
Bell House Medical Centre
kizzy f.
Good medical professionals I'm 60 and have stuck with the same healthcare team Sure, like most medical practices, scheduling can be challenging The NHS is swamped, which isn't the doctors' fault,..
Bell House Medical Centre
Anca C.
Absolute rock bottom for professional conduct and performance. Completely unacceptable approach that falls far short of any reasonable standard.
Bell House Medical Centre
Max R.
Getting a medical consultation at this practice is virtually impossible. No matter how critical your health situation, they consistently deflect patients by instructing them to ring back the..
Bell House Medical Centre
First N.
Unhelpful and unprofessional front desk personnel, with a female representative displaying an arrogant attitude during our phone interaction. Urgent need for staff training, completely unacceptable..
Bell House Medical Centre
Chris R.
We've relied on this practice as our primary care provider since the early 1990s, but the quality has become inconsistent. It's challenging to schedule an appointment with your preferred physician,..
Bell House Medical Centre
N A.
The front desk personnel desperately need a crash course in customer service etiquette. It's astounding how nearly all of them come across as discourteous and perpetually unhappy. Someone needs to..
Bell House Medical Centre
Ayesha K.
I am deeply grateful to Dr. Duffy for being such an incredible physician. To me, she seems like a divine blessing, and I consistently offer prayers for her health and happiness. She has been..
Bell House Medical Centre
Colin Y.
As a senior citizen with diabetes, I'm frustrated by the complete lack of accessible information about the influenza vaccination on their website.
Bell House Medical Centre
Shah J.
Doctors pledge to help patients, but some fail miserably in practice. Dr. Shahid Ruba demonstrates extreme neglect and disinterest in patient care. She prescribed incorrect medication that severely..
Bell House Medical Centre
Royale N.
I scheduled a telephone consultation at 3:10pm during a workday. Unexpectedly, the physician rang me 20 minutes early and then failed to connect at our agreed time. When I inquired with the office..
Bell House Medical Centre
Roxana S.
The most abysmal service I've ever experienced. Dr. Sule could potentially harm you while maintaining a cheerful demeanor. For two years, she's been telling my mother she was scheduled for leg..
Bell House Medical Centre
Abdul H.
The front desk staff probe into inappropriate personal matters, which is against regulations. The physicians are incompetent, and you're guaranteed to spend half an hour to 40 minutes waiting past..
Bell House Medical Centre
Farah A.
Subpar and disappointing experience overall. The level of customer care was well below standard, with staff seeming disinterested and unhelpful. Every interaction felt like a chore, and my..
Bell House Medical Centre
danielle s.
I initially posted a critical review, but I'm now updating it to accurately reflect my current experience with the medical practice. Their services have significantly enhanced, positively..
Bell House Medical Centre
Anand S.
The medical professionals demonstrate a compassionate and supportive approach. The entire team is welcoming and performs their duties with precision and effectiveness.
Bell House Medical Centre
Mayen K.
STAY AWAY!!!! These staff show zero compassion during end-of-life situations! They're completely incompetent at their basic responsibilities.... Deliberately withheld morphine from a terminally ill..
Bell House Medical Centre
Jake G.
The front desk staff act like they're medical experts, with some displaying an unpleasant attitude. It seems inevitable that their incompetence will lead to a serious medical incident requiring..
Bell House Medical Centre
Akeem Q.
Exceptional general practitioner. Outstanding and compassionate patient treatment
Bell House Medical Centre
barry h.