Blackwater Medical Centre

I've been a patient here for more than a quarter-century. The staff genuinely try their utmost to secure an appointment when necessary. I acknowledge there aren't sufficient doctors for the patient..

We just got our covid and flu shots at the clinic today. As per usual, the process was smooth and speedy. Kudos to the wonderful staff for their excellent service.

Scheduling a consultation here is utterly frustrating, and the entire experience makes me question why I'm even a patient at this clinic.

The staff here seem to be competing in a contest to see who can be the most unpleasant, dismissive, and threatening member of this incompetent team. The system is fundamentally flawed, with..

I rang the medical practice at 8am this morning, enduring the typical hour-long wait only to be disconnected, forcing me to contact 111 instead. Recent interactions with the surgery and its staff..

I visited my general practitioner recently, and scheduling an appointment was a breeze. The doctor was attentive during our consultation, carefully hearing out my concerns and conducting a thorough..

My aging parent was dismissed with pain medication. No healthcare professional took the time to properly examine him. Appalling medical treatment.

Grateful acknowledgment to the compassionate front desk staff and Dr Teateno, who have provided incredible support to our family since our son's osteosarcoma diagnosis last year. The feeling of..

Utterly dreadful!! Recently relocated to this area and battling intense emotional distress following a deeply traumatic incident. I dedicated three consecutive mornings attempting to secure a..

The employees at this establishment are discourteous, insufferable, and detached, and it's astonishing they still have jobs. When someone is feeling unwell, they require kindness, sympathy, and..

Exceptional customer support! Word is that an updated online platform is in the works.

The front desk staff was incredibly discourteous and uncooperative. It's astonishing that an individual with such poor interpersonal skills is permitted to interact with customers.

The overall experience at this medical practice is thoroughly disappointing. The entire establishment operates with an unacceptable attitude that borders on contempt. Personnel across all..

The service here is absolutely abysmal. The employees are restricted by a dysfunctional system and, from my perspective, display a complete lack of genuine concern, treating their work as just..

Scheduling with this practice is a major hassle, but once you finally secure a slot, the care is excellent. The booking process is frustratingly complex and requires substantial time and effort.

Got there right on schedule for my vaccinations, checked in and barely waited before being called. Two lovely nurses welcomed me - one handled my paperwork while the other administered the shots...

I am writing this review as I had an appointment with Dr Abeyratna last week and she was amazing. I feel she went above and beyond with my care. We had to call an ambulance and she stayed with me..

Absolutely terrible general practitioner, I've been attempting to schedule a consultation for my 6-month-old infant for more than a week now. I rang at 7:58 AM, and the phone line was closed. When I..

Attempted to schedule an appointment and found myself in a lengthy queue, ranked 19th. I requested a callback, but after waiting an hour with no response, I tried calling again only to discover I..

A truly delightful medical procedure. Everything went smoothly and the staff were incredibly kind and professional. I couldn't have asked for a better experience during my surgical intervention. The..