KP

Kartik P. 2 years ago • From Google

Rating

Bad

Worst customer service ever, avoid at all costs

Their customer service is absolutely terrible with phone communication. For the past three weeks, I've been attempting to reach them, but they consistently fail to answer. Even when I was preparing for my surgery and tried calling directly, the line remained perpetually busy while their staff appeared to be casually chatting among themselves, completely ignoring incoming calls. I'm completely frustrated and unsure how to proceed. Does anyone have advice on how to handle this situation or help me navigate this problematic surgical arrangement?

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