Richmond Medical Centre
Talat M. one year ago • From Google
Bad
Worst customer service ever avoid this place
Terrible customer service - I arrived precisely at my scheduled appointment time, only to be left waiting at the reception desk for a quarter of an hour while the discourteous receptionist Kate was occupied on a phone call. Once she finally approached the desk, she accused me of being late for my appointment. Upon clarifying that I had been present and waiting, she dismissively refused to engage and insisted I reschedule. The reception staff's conduct was completely unacceptable and unprofessional.
One pound is absolutely excessive. During the phone call, the physician inquires about my desired course of action, which is glaringly apparent: "I need you to assess my child and provide..
Richmond Medical Centre
Ibrahim I.
Awarding a single star is already too kind. The service is utterly unacceptable and deserves serious scrutiny from NHS oversight bodies due to its catastrophic performance. Zero availability for..
Richmond Medical Centre
Christine H.
Sought medical assistance at this facility during our recent vacation, and the experience was incredibly frustrating. We waited in line for nearly an hour, slowly progressing from second to first in..
Richmond Medical Centre
R K.
Attempting to schedule an appointment later in the day? Forget about pressing option 1, as they consistently ignore incoming calls!!! You'll be left hanging for more than 40 minutes, even when..
Richmond Medical Centre
Krzysztof B.
I don't mean to criticize the front desk staff, as they aren't responsible for the policies. However, the current system is absurd: appointments can only be scheduled by phone, which is practically..
Richmond Medical Centre
hasnain g.
Hey, I want to express that this is absolutely one of the worst medical practices I've ever encountered. They show zero concern for their patients' well-being or the challenges people are facing...
Richmond Medical Centre
Mohammed H.
Absolutely abysmal phone support. I reached out during a typically quiet period with a straightforward inquiry, yet I was left on hold for nearly three-quarters of an hour. When someone finally..
Richmond Medical Centre
kasia s.
Scheduled for a 5 pm consultation, but the doctor didn't see me until 6:15 pm. The clinic was absolutely dreadful. I strongly advise steering clear of this medical practice.
Richmond Medical Centre
C F.
I scheduled a cervical screening and endured four failed attempts to complete the test. Each visit came with a different excuse: computer system malfunctions preventing my examination, an..
Richmond Medical Centre
Conor H.
My previous 1-star review has only been proven more accurate over time. Recently, I was barely late to an appointment I struggled to schedule due to incompetent receptionists, only to be told the..
Richmond Medical Centre
EDDY E.
Utterly unbelievable customer treatment!
Richmond Medical Centre
B H.
Recently signed up, and my initial impression is positive. The team seems friendly and welcoming, and I'm satisfied with what I've experienced so far.
Richmond Medical Centre
S A.
I haven't utilized their services for half a decade, and the first time I genuinely need medical attention, they refuse to schedule an appointment. I'm not someone who constantly seeks medical help,..
Richmond Medical Centre
Viktorija K.
This healthcare facility consistently lacks same-day appointment slots and simultaneously prevents patients from scheduling consultations ahead of time!
Richmond Medical Centre
Lee S.
Utterly appalling medical practice with an impossible appointment system. Your only chance is to battle through their phone lines at the crack of dawn, and if by some miracle you secure a slot,..
Richmond Medical Centre
ENG1N33R E.
This is absolutely terrible - how can such a substandard service or product still exist? Truly the most disappointing experience I've encountered.
Richmond Medical Centre
michał c.
The website is an absolute disaster beyond description. Their phone lines are perpetually unreachable. After multiple attempts, you'll find zero appointment slots available. I endured a grueling..
Richmond Medical Centre
Leah W.
Utterly repulsive front desk personnel who unlawfully attempt to provide medical assessments via telephone. These individuals lack the professional qualifications to offer such diagnostic advice...
Richmond Medical Centre
Glen W.
Absolutely incompetent medical professionals I wouldn't rely on to care for a simple pet fish.
Richmond Medical Centre
Cristina C.
I visited a physician alongside my child, and their diagnostic skills were completely inadequate. I independently administered mebeverine and submitted parasite-related test samples, yet received..
Richmond Medical Centre
Kuba K.