Lifeboat Quay Medical Centre
Hemmelyn M. one year ago • From Google
Bad
Worst customer service ever painful online experience
Their customer support is completely inaccessible and unhelpful via telephone! The only response you get is a directive to use their online platform. Unfortunately, their web interface is equally disappointing - poorly designed, sluggish, and ineffective at providing clear information. Moreover, their scheduling system is absolutely terrible!
My dedicated doctor was a true lifesaver! A conversation about hormone replacement therapy sparked a series of probing questions that ultimately led to a colonoscopy referral, which uncovered cancer..
Lifeboat Quay Medical Centre
Zubair M.
Two years have passed, and I'm still left without clarity on the root of my medical issue. My interactions suggest a complete lack of motivation to investigate the problem, with patients forced to..
Lifeboat Quay Medical Centre
Andrew C.
Since the departure of the respected physicians, addressing any concerns has devolved into an exasperating ordeal for patients attempting to connect with someone capable of providing efficient..
Lifeboat Quay Medical Centre
daniel h.
Zero stars would be fitting. Clinical personnel appear adequate from what I've encountered, but the administrative side is utterly incompetent. I spent an hour on the phone twice and endured 30..
Lifeboat Quay Medical Centre
Rob F.
If you're seeking a medical practice, steer clear of this one. Since my enrollment in September, they've been perpetually understaffed. The reception staff interrupt and talk over patients during..
Lifeboat Quay Medical Centre
K 2.
If medical professionals aren't accessible and you're unable to provide assistance, what's the purpose? And if doctors are present but unwilling to help patients, what's the reason for your..
Lifeboat Quay Medical Centre
Mimi J.
Since their merger, the only way to schedule an appointment is through an online system that's incredibly time-consuming, requiring you to provide extensive personal details just to secure a slot...
Lifeboat Quay Medical Centre
Ewa B.
I'm disappointed with the inability to book appointments by phone at the surgery. The online form is frustratingly lengthy, filled with irrelevant questions that have nothing to do with my specific..
Lifeboat Quay Medical Centre
Gareth D.
Absolutely dreadful medical practice. Extremely sluggish in addressing and exploring potential health concerns, and demonstrating a terrible inability to communicate effectively with external..
Lifeboat Quay Medical Centre
Kevin G.
I'm fully aware this is a nationwide issue, but the medical system is absolutely abysmal - if you're in excruciating pain, you're basically left to suffer and wish for relief. As my mother's sole..
Lifeboat Quay Medical Centre
Keith C.
I had been a patient at this medical practice for more than two decades, enjoying a warm rapport with two general practitioners whom I felt truly understood me. Unfortunately, when both retired..
Lifeboat Quay Medical Centre
Grant G.
Unquestionably the most appalling medical practice imaginable. Getting past the front desk feels like navigating a minefield, and scheduling an appointment requires waiting an eternity. Michelle,..
Lifeboat Quay Medical Centre
Adam L.
The medical staff exudes warmth and friendliness once you manage to see them. However, the journey to that point is fraught with frustration. Phone services are virtually unusable, with interminable..
Lifeboat Quay Medical Centre
Ioana A.
I'm utterly shocked by this service's complete lack of responsiveness. In case of any urgent situation, you're looking at a minimum one-month waiting period, during which you could potentially face..
Lifeboat Quay Medical Centre
C R.
1 hour, 33 minutes, and 54 seconds ago, I joined the telephone queue for a prescription, starting at position 5. Now, I'm down to position 2. It's absolutely mind-boggling how long it's taking to..
Lifeboat Quay Medical Centre
Becky M.
The medical practice's conduct is utterly disgraceful! As a severely ill patient, I diligently followed instructions to order my medication on schedule. Despite receiving a text confirming its..
Lifeboat Quay Medical Centre
James D.
I recommend exploring alternative surgical options if possible, as this procedure is merely adequate. When it comes to your personal well-being, settling for "just okay" simply doesn't cut it.
Lifeboat Quay Medical Centre
Tina I.
Since the merger with Adams Practice, this surgery has seen a significant decline in patient care. Getting through on the phone is nearly impossible - I was informed that being on hold for over 85..
Lifeboat Quay Medical Centre
skurtul s.
Anna's telephone assistance was truly exceptional. Her wit and humor shone through as she provided outstanding support. Once again, Anna's helpfulness left a lasting impression - kudos to her!
Lifeboat Quay Medical Centre
Jess R.
Disrespectful and utterly unhelpful. The medical staff excel at interrupting patients and dismissing their health concerns. Save yourself the frustration and steer clear of this practice.
Lifeboat Quay Medical Centre
Victoria S.