Station Road Surgery

The front desk staff are completely unprofessional and utterly useless. They're constantly engaged in idle conversation instead of attending to their professional responsibilities. Their lack of..

STEER CLEAR: Primary care physician shows complete disregard for patients facing intricate medical challenges, displaying zero empathy or concern. Absolutely appalling how professional standards..

Dr. Marina's bedside manner is incredibly off-putting. Her communication skills are severely lacking, both with adults and children. She seems completely unprofessional and inappropriate when..

Over the past two decades, I've observed a consistent deterioration in the quality of care at this medical practice.

Absolutely appalling... spent more than 60 minutes trying to get through, then endured a 20-minute wait only to be dismissed with a dismissive tone and instructed to call back tomorrow. Utterly..

The female staff members at the front desk exhibit deeply prejudiced behavior, with the manager being particularly offensive and discriminatory towards individuals. I've personally observed her..

I was a long-time patient at this practice for three decades before relocating. Now that I've returned to the area, I've re-established myself as a patient. This morning, I called to schedule an..

Welcoming, tidy, and professional general practitioner's office with a pleasant atmosphere and helpful staff.

Dr. Helen Clayton truly stands out at Station Road Surgery. She demonstrates remarkable empathy, offers exceptional assistance, and takes the time to thoroughly review my medical history prior to..

Extremely disappointing. The physician showed no interest in conducting a proper medical assessment, instead appearing far more engaged with her computer keyboard than addressing my health concerns.

I've been attempting to secure a consultation regarding my test outcomes for weeks now. I've scheduled appointments twice, but each time complications arose - like booking an afternoon slot yet..

The team here, particularly the nursing staff and my physician, have been incredibly welcoming. I'm impressed by their convenient online scheduling system for phone consultations. They provide..

Exceptional medical procedure, wonderful front desk team and physicians, seamless scheduling process

Absolutely dreadful beyond belief. I've been stuck in a phone queue for a full hour, only to have the line ring endlessly for another thirty minutes - what's the purpose of a service that can't even..

Abysmal experience trying to reach reception, with scarce appointment slots and a single phone line causing around 20-minute hold times. Despite the practice manager's promise to address these..

I've consistently received top-notch care from this medical practice, with swift appointment scheduling within a day. However, recent changes mean that calling now results in a phone consultation..

38 minutes and counting, attempting to schedule an appointment has been an absolute nightmare. The new policy restricts calling just once daily, and the earliest available slot on the app is..

I rarely take the time to write reviews, but I feel compelled to counter the negative feedback others have shared. My interactions with Station Road Surgery have been thoroughly satisfactory. Every..

Completely worthless - seek medical care elsewhere. The front desk staff are preoccupied with their own conversations, and the doctors clearly demonstrate a lack of commitment to their professional..

This medical practice is nothing short of a complete farce. Getting an appointment is practically impossible, and it's evident they're overwhelmed with patients and understaffed with physicians. The..