Birchwood Medical Practice

I have no trouble scheduling appointments as needed. The front desk staff are incredibly supportive and welcoming. The nursing team and medical professionals are skilled and comforting. The..

Scheduled my initial consultation for 8:30 in the morning and arrived punctually. Despite being there on time, I was left waiting for 25 minutes without being seen. I approached the front desk to..

We experienced an absolutely dreadful encounter at this medical facility. Although we reside in Redhill, we were granted an emergency appointment with a GP (Dr. Ansari) because our regular practice..

Streamlined service with a welcoming approach

Update: still unbelievable. 8:30 scheduled time. Arrived ahead of schedule. Checked in right when they opened at 8:30. By 8:55, zero communication (not even a simple acknowledgment of the delay) so..

Getting an appointment used to be simple, but now it's become a real challenge. Every time I try to contact them, they're completely booked up. It seems they've overloaded their system by accepting..

The medical staff were incredibly welcoming and supportive. All the doctors and nurses behind the desks were extremely kind and accommodating.

The receptionist displayed an astonishingly callous attitude during our phone interaction, embodying peak levels of indifference and disinterest. I called regarding an individual struggling with..

I recently contacted the surgery, and Natalie was the one who took my call. I'd like to express my heartfelt gratitude to Natalie for her exceptional kindness, empathy, patience, and..

Unfailingly top-notch, compassionate treatment and support provided by every single employee.

I recently attempted to get a blood test at East Surrey hospital but was thwarted by long queues and infection risks. Consequently, I scheduled an appointment with the practice, which was set two..

Utterly appalling. I despise every aspect of this surgical procedure. It's time to depart. If you value your well-being and your loved ones, steer clear of this place. They offer zero assistance..

Absolutely appalling service, billed £150 for completing medical documentation for my elderly father, with approximately 50% of the paperwork filled out inaccurately. Upon addressing the issue with..

I placed an order for medication, and the doctor's response time is absurdly slow. It's completely unacceptable how long it's taking, and I'm seriously considering taking legal action due to the..

During each of my appointments at BIRCHWOOD medical practice, the physicians, nursing staff, and entire team consistently demonstrate exceptional helpfulness and courtesy. They always go above and..

Consistently prompt and delightful employees. Telephone communication typically involves some hold time.

The Birchwood Medical Practice located in Horley stands out as an exceptional healthcare facility. Every staff member, from the front desk personnel to the nursing team and physicians, demonstrates..

As a recent addition to their patient roster, I've been thoroughly impressed by their responsiveness. They've been proactive in addressing my inquiries, diligently following up on all my medical..

Visited Dr. Han with my infant today for two health concerns: an eye infection and reflux. She prescribed a reflux medication that's custom-compounded, meaning it'll take several days to prepare and..

Birchwood is an exceptional medical practice. Scheduling appointments is always a breeze, and I've never encountered any difficulties. The entire team is consistently warm and supportive. The..