SM

Steve M. 3 years ago • From Google

Rating

Bad

Worst customer service nightmare ever experienced

I wasted an hour and a half attempting to reach a live person, enduring endless messages about how much they supposedly value my time. After patiently waiting and finally getting to second in the queue, I was abruptly cut off by a pre-recorded message announcing the office is shutting down for monthly training. The call was summarily terminated, leaving me completely frustrated. If there were a rating lower than one star, I would absolutely choose it.

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