Waterloo Medical Centre
Raine A. 2 years ago • From Google
Bad
Worst customer service nightmare ever experienced
Customer support is absolutely abysmal! Spent 25 minutes crawling from third in line to first in the queue, then another 5 excruciating minutes before a frustrating automated message declares they can't handle the call and disconnects. Had to redial, only to end up third in line once more!!!! This infuriating scenario is becoming a recurring nightmare, which is precisely why I'm writing this review.
The front desk employees are terrible, while the senior physician is quite pleasant. However, I've heard mixed things about his son, whom I haven't met in person due to COVID restrictions. He has..
Waterloo Medical Centre
Raine A.
Customer support is absolutely abysmal! Spent 25 minutes crawling from third in line to first in the queue, then another 5 excruciating minutes before a frustrating automated message declares they..
Waterloo Medical Centre
Nichola R.
Wonderful medical staff, the nurses are incredibly friendly, and the reception team is always cheerful and accommodating. Overall, an excellent healthcare facility. I've been a patient here since..
Waterloo Medical Centre
Al H.
The medical staff at this clinic urgently need to return to providing individual patient consultations. Their current approach is unacceptable and falls far short of professional standards. I am..
Waterloo Medical Centre
Inigo V.
It's completely futile to secure a same-day booking. I genuinely dialed 242 times within a mere 30-minute window. I strongly advise against investing your energy here and recommend heading straight..
Waterloo Medical Centre
K P.
I've been a patient at this medical practice for quite some time, and while Dr. S Sadik is excellent, I've recently encountered Dr. Michal Sadik, who is anything but. This new GP comes across as..
Waterloo Medical Centre
Sara K.
Customer service is completely unresponsive, and getting in touch with a live person seems impossible.
Waterloo Medical Centre
Danielle P.
The medical professionals at this clinic are competent, provided you can secure an appointment. The front desk employees occasionally come across as brusque during phone interactions, yet some are..
Waterloo Medical Centre
Claire M.
When I initially joined this surgery years ago, I had no issues and even provided a positive review... However, my perspective has drastically changed. Currently, I'm actively seeking alternative..
Waterloo Medical Centre
Darren W.
Dr Michael Sadik at this practice lacks understanding of social prescribing and has repeatedly failed to grasp its concept, effectively ruining my summer by preventing me from accessing necessary..
Waterloo Medical Centre
Aaron W.
I've been a patient at this medical practice since relocating to Ashton a decade ago, and the front desk team is generally pleasant and accommodating. Dr. Micheal is truly exceptional, providing..
Waterloo Medical Centre
Elma A.
These medical professionals are exceptional across all roles, from physicians to nursing staff and administrative personnel. There's absolutely nothing to criticize, as they have been incredibly..
Waterloo Medical Centre
Chooe S.
Absolutely revolting establishment The staff behave like they're completely disconnected Utterly repulsive and extremely unprofessional
Waterloo Medical Centre
chris m.
Battled relentless hayfever for over two years, which left me housebound and miserable. Switching medical practices was a game-changer, resolving my issue within days. My previous clinic was..
Waterloo Medical Centre
Jaggy J.
The healthcare professionals at Waterloo Medical Centre demonstrate exceptional expertise. The physicians carefully listen to patients' concerns and work diligently to develop effective solutions...
Waterloo Medical Centre
Prakash K.
I wanted to express our sincere appreciation for the exceptional service we received today. Pat, the Practice Nurse, was particularly outstanding, demonstrating remarkable kindness and providing..
Waterloo Medical Centre
Donna T.
My spouse was attempting to obtain her recent medication prescription, and while the physicians are exceptional, the front desk personnel are completely discourteous and offensive. Appalling..
Waterloo Medical Centre
john j.
Wasted nearly a week attempting to secure a medical consultation by repeatedly calling between 8:00 and 8:30 AM, only to be informed that all phone appointments were fully booked. This entire..
Waterloo Medical Centre
Lynne F.