Gardenia and Marsh Farm Practice

Scheduled appointment system is completely dysfunctional. Their reservation process requires calling precisely at 8:45 AM daily, but it's virtually impossible to connect. This morning, I attempted..

Scheduling an appointment here is practically impossible, and I can't even get seen during urgent situations. They've now failed twice to process a simple prescription transfer to my pharmacy, which..

Since the Covid-19 pandemic began, securing an appointment has been impossible! Every call results in the same frustrating response that no slots are available, and I'm consistently told to try..

Absolutely terrible surgical experience. I scheduled a consultation for my child, and upon arrival, the facility was deserted, the entrance was locked, and the front desk staff informed me that no..

An absolutely terrible surgical experience with the most incompetent and unhelpful front desk staff imaginable.

Absolutely terrible leadership and administration. The physicians demonstrate a complete lack of concern regarding patient follow-up and provide zero supportive care. This is hands-down the most..

Scheduling a doctor's appointment has become an impossible task. I was number 19 in the queue, only to discover at the front that I must now book online. The receptionist sent me a link, but the..

The repeat prescription service is absolutely terrible. The shift to online-only requests creates significant challenges for elderly patients and those without internet connectivity. Their guidance..

They absolutely deserve zero rating whatsoever. I've been completely unable to schedule any appointments for my children over the past several days. If I could relocate, I would in a heartbeat. I..

Absolutely dreadful customer service. I've been attempting to secure an urgent medical consultation for four consecutive days, and it seems they deliberately keep their phone lines inactive during..

The Gardenia branch of this medical practice has its moments, but their after-hours appointment system is frustratingly inconsistent. Punctuality seems to be a foreign concept here, as patients are..

This medical practice is absolutely dreadful. Despite calling promptly, securing an appointment seems impossible. The front desk personnel are incredibly discourteous. I'm completely baffled why..

Absolutely dreadful medical procedure. Staff displayed an appallingly disrespectful and patronizing attitude.

This has been the most abysmal healthcare experience of my entire life. I've been with this general practice for three years, and I've never even met my assigned physician. Booking an appointment is..

I encountered an absolutely terrible experience at this establishment! The receptionist was incredibly discourteous and heartless! They clearly have no understanding of customer service! You'd be..

Trying to contact this medical practice is an absolute nightmare. I've attempted to call them 84 times, and each time the phone just rings before disconnecting. Even when attempting to reach them..

The doctor was utterly ineffective when examining my severely infected leg injury, merely muttering a dismissive "mmmm" in response. I sent a complaint to the practice manager over a month ago, and..

Avoid providing financial support to this establishment.

Terrible customer treatment, completely disrespectful

What an abysmal surgical experience. Scheduling an appointment with them is nearly impossible, as they consistently dodge calls with flimsy excuses. The personnel are incredibly discourteous and..