Gardenia and Marsh Farm Practice

I'm convinced the employees are being underpaid. What kind of training is the NHS providing to its staff? Why are they addressing patients as if they're talking to an ex-partner? Their attitude is..

The front desk staff displayed a highly unprofessional attitude and abruptly terminated the phone call. Rather than attentively hearing me out, she began misrepresenting our conversation, falsely..

I received a blood pressure monitor for a week and discovered my blood pressure was elevated. Subsequently, I got a text message scheduling an appointment. Upon arrival, a nurse informed me she would..

As a newcomer to the area, I reluctantly chose this general practice and registered myself and my family. To my frustration, booking an appointment has been an impossible task. Each time I'm..

The medical professionals have been genuinely supportive in addressing my health concerns. I feel well-attended to and comfortable. The entire team demonstrates a sincere commitment to my well-being.

Scheduled appointment system is completely dysfunctional. Their reservation process requires calling precisely at 8:45 AM daily, but it's virtually impossible to connect. This morning, I attempted to..

From my perspective, this general practice is absolutely the most terrible one I've encountered. The staff are incredibly unprofessional and completely unhelpful, offering zero guidance or support...

The receptionist of Asian descent seems more interested in rushing you through interactions, often interrupting before you can complete your thoughts. It appears that during their initial job..

Absolutely dreadful customer service. I've been attempting to secure an urgent medical consultation for four consecutive days, and it seems they deliberately keep their phone lines inactive during..

Absolutely horrendous medical professional demeanor! On two separate occasions, this physician's disrespectful attitude, curt communication, and apparent medical incompetence have been deeply..

Couldn't schedule any appointments Personnel display a complete lack of professionalism and demonstrate zero commitment to assisting customers

I'm absolutely appalled by my recent experience with this medical practice. When I called to schedule an appointment to address a persistent cough that's been lingering for over three months, and..

Unhelpful employees, Management needs to invest in customer service training or consider replacing personnel with more professional individuals.

Absolutely dreadful medical procedure. Staff displayed an appallingly disrespectful and patronizing attitude.

This medical clinic is absolutely terrible. I've been registered here for six years, and based on the feedback, nothing has improved at all. It's been impossible to secure an appointment - I even..

Since the Covid-19 pandemic began, securing an appointment has been impossible! Every call results in the same frustrating response that no slots are available, and I'm consistently told to try again..

What an abysmal surgical experience. Scheduling an appointment with them is nearly impossible, as they consistently dodge calls with flimsy excuses. The personnel are incredibly discourteous and..

Absolute worst medical facility. They're completely useless with scheduling. I've been registered for three years and haven't received a single appointment. The doctor is impossible to see, and the..

Terrible customer treatment, completely disrespectful

Terrible general practitioner with zero accessibility. Scheduling an appointment is practically impossible.