Greenwood Avenue Surgery

The service has become utterly terrible since the merger with other practices. The primary problem is the complete lack of phone responsiveness - calls go unanswered, or you're left waiting 15-60..

Extremely subpar customer assistance and disrespectful attitude

Terrible healthcare experience. Dr. Suri dismissed my symptoms, suggesting exercise and tea for what was actually a serious chest condition of pleurisy. His advice seemed like a bad joke. The front..

After enduring a grueling 7-week wait to consult a specific physician (the sole competent one), I discovered he was absent on my appointment day. The substitute doctor constantly interrupted me,..

Consulted with Dr Bawn and Dr Kelly, and I found their practice merger disappointing. The transition did not meet my expectations.

I'd give zero stars if I could. The medical professionals have repeatedly prescribed my mother incorrect medication, resulting in her losing consciousness, requiring emergency room treatment, and..

The staff here are friendly and accommodating, always ready to assist with a smile.

Called to check my status this morning and found myself at number 11 in the queue. After waiting an excruciatingly long 1 hour and 40 minutes, I finally reached position 1, where I remained for 40..

The medical professionals themselves are adequate. Nevertheless, the appointment scheduling system is utterly dysfunctional. I was instructed to call on a specific date to secure an appointment with..

Wonderful medical professionals and front desk team. Handling their responsibilities admirably despite the heavy patient volume.

This new online booking system is an ABSOLUTE NIGHTMARE. With my dyslexia and poor internet connection, I'm forced to call, but the wait times are 30-60 minutes. When I finally get through, I'm just..

Definitely concur about the discourteous front desk personnel.

It's incredibly frustrating trying to schedule an appointment at this medical practice. I've made multiple attempts to reach them by phone over the past few days, but no one seems to be picking up..

I would be very hesitant in signing up with this organisation. I am not a patient at this business but my child is. I am long split from the mother of our child and there is a full 50/50 care..

I typically visit the Walkergate location, but I was pleasantly surprised by this facility. The one-week wait for an appointment was acceptable since my matter wasn't pressing. The reception staff..

Unprofessional front desk personnel detract from an otherwise excellent medical facility. The medical professionals are top-notch, but the reception team's poor attitude creates a disappointing..

Extremely discourteous front desk staff

Exceptional medical team consistently strives to provide assistance whenever possible

Scheduling a desired physician is nearly impossible here. Even booking with any doctor typically requires waiting several days, and frequently the earliest slot is in the next week! The front desk..

I would strongly caution against engaging with this healthcare provider. While my child is a patient here, I am not, and we have a legally established 50/50 shared custody arrangement following my..