SS

Sahil S. 10 months ago • From Google

Rating

Bad

Worst doctor and service ever experienced

Despite still being registered with the practice, Dr. Matthew proved utterly useless when my child had been suffering from fever and vomiting for three consecutive days. His callous response was to dismiss my concerns, stating he didn't care whether my child ate, and merely instructed me to ensure he drank fluids. Even more shockingly, he demanded I record a video of my child's vomiting and fever as proof, as if I were fabricating the situation. The appointment booking process is equally atrocious. I've repeatedly attempted to schedule an appointment for my partner, as recommended by another GP from the same surgery, only to be told that no slots are available for the next three months - an absolutely ridiculous scenario. The administrative staff are extraordinarily unprofessional, consistently refusing to address any inquiries or provide helpful information. This medical practice is completely unacceptable, and I am now compelled to escalate my complaint to management regarding the doctor who demonstrated such blatant disregard for my child's health and well-being.

Other reviews for Denmark Road Surgery