Arbury Road Surgery
María P. 6 years ago • From Google
Bad
Worst doctor visit about endless periods
If I could award fewer stars, I would. The staff is patronizing and disrespectful, and the medical professionals are completely ineffective. I sought an appointment with a gynecologist due to prolonged menstrual issues. I explained that my only previous gynecological visit was at 19 (I'm now 30), where I was diagnosed with polycystic ovaries. They claimed everything was fine unless I experienced complications, but for over a year, my periods have been abnormal - lasting a month with only one or two weeks between cycles (essentially living in a continuous menstrual state). Dr. Friederike Fisher insisted that if I wasn't trying to conceive, everything was fine and a gynecologist was unnecessary. I repeatedly emphasized that my menstrual pattern was abnormal and had persisted for an extended period, questioning how she could be certain nothing was wrong. Despite my insistence, I was dismissed. I left without a specialist referral and a year later, my condition remains unchanged. She repeatedly emphasized "in this country" at least three times during our conversation. Having lived in England for seven years and only now seeking medical attention due to genuine need, I'm clearly not attempting to exploit the "excellent health service" of her country. I've since moved and will register with a new practice to exercise my right to specialist care.
Always had a smooth experience at Arbury GP. The nursing staff are delightful 😊
Arbury Road Surgery
Eleni S.
Booking a doctor's appointment has been an incredibly frustrating experience. When I urgently needed medical help and requested an emergency slot at 8 AM, I was told the emergency doctor was fully..
Arbury Road Surgery
Wendy A.
A welcoming and supportive medical practice that truly stands out. The entire facility is excellent, with doctors who are highly competent and nurses who go above and beyond to assist patients. I..
Arbury Road Surgery
Judith M.
Dr. Libby demonstrated remarkable compassion and professionalism during our consultation. Her attention to detail and clinical expertise were truly impressive.
Arbury Road Surgery
Annemarie H.
I've been a patient at this medical practice for nearly a decade and my appreciation knows no bounds. Every member of the staff has consistently demonstrated a wonderful combination of warmth,..
Arbury Road Surgery
Bonnie C.
Welcoming and supportive front desk staff made the experience pleasant. Despite being third in line, the wait wasn't lengthy. My daughter received a medical consultation and antibiotics within 60..
Arbury Road Surgery
Charlie N.
I am currently in the process of filing an official complaint against Dr. Jaana Karttunen. What an absolutely terrible healthcare professional! She did nothing but scold me for supposedly wasting..
Arbury Road Surgery
Abhijit N.
My visit to Arbury Road Surgery left me thoroughly dissatisfied. The medical team demonstrated a notable absence of professional conduct and compassionate care. They appeared ill-equipped and..
Arbury Road Surgery
Jennifer A.
Deeply let down by my encounter at this medical facility! One would anticipate healthcare professionals to display compassion, warmth, and genuine concern for their patients - but that was far from..
Arbury Road Surgery
Pit P.
These people are utterly incompetent, incapable of executing even the most basic assignment. Four staff members failed to complete a straightforward task. If you seek quality healthcare, your only..
Arbury Road Surgery
alison f.
I'm deeply troubled by the lack of accountability towards patients and am currently contemplating filing a formal complaint regarding what I perceive as unethical conduct, including disregarding..
Arbury Road Surgery
R L.
Some physicians dismiss patients who aren't their usual clients, display negligence in medical care, and are reluctant to issue sick leave certificates, treating patients with suspicion. They..
Arbury Road Surgery
Angela T.
I truly wish there was an option for zero stars in the rating system. The receptionists display an unacceptable level of rudeness, and even more shockingly, a Management team representative abruptly..
Arbury Road Surgery
Ravinder T.
I've had positive interactions before, but my blood test appointment on September 30th was a completely different story. I was utterly appalled by the unprofessional conduct of the nurse named..
Arbury Road Surgery
Kinga V.
Unquestionably the most terrible surgical procedure ever!!!!!!!
Arbury Road Surgery
Mark C.
Completely useless. Patients are clearly an afterthought. Even with explicit hospital guidance. I was instructed to follow up on my own prescription, which is completely unacceptable. The reception..
Arbury Road Surgery
herbalsummer h.
I've been through a frustrating series of provider changes at this medical office. First, my original doctor departed, then their replacement also left. Now I'm stuck with a physician who dismisses..
Arbury Road Surgery
Alex N.
Dialed their number at 17:36 and was left waiting endlessly until 18:02, when they abruptly shut down operations ahead of schedule and terminated my call simultaneously... absolutely fantastic..
Arbury Road Surgery
LeXi V.
Staff at the front desk lack compassion, Consistently discourteous
Arbury Road Surgery
Xuefei L.
The front desk staff member demonstrated a complete lack of understanding and flexibility. Despite our minimal 5-minute delay for a 16-week vaccination, she insisted we reschedule, pushing our..
Arbury Road Surgery
Lemonade I.