New Street Surgery

The facility appears antiquated, with personnel who are brusque and lack warmth. The most frustrating aspect is the near-impossible task of securing an appointment, and even when you manage to get..

The staff member who handled my call this morning on 9/12/22 at 8:11 am should seriously reconsider their career path. It's evident that you are dissatisfied with your current role and are..

Truly, there's nothing negative I can say about the medical staff or facility. They consistently strive to provide patients with timely appointments and necessary medical care. Throughout the..

Consistently reliable and supportive, this doctor has been there for me time and again. Their communication skills are exceptional and truly remarkable. *****

Scheduling an appointment here is extremely challenging. You have to make countless phone calls, only to be told no slots are open. The receptionist was unhelpful and dismissive. When I urgently..

Unable to secure a timeslot without enduring a 3-4 month wait... The service is utterly appalling. Despite having numerous front desk staff, the waiting area remains completely vacant...

These administrative personnel are utterly unprofessional! They interrupt and disconnect calls while you're already stuck waiting in a lengthy line just to schedule an appointment!! After spending..

I've been a loyal patient at this practice for four decades, and I've never experienced such a deplorable level of service! The phone lines are perpetually congested, and securing an appointment..

Deserves 0 stars & needs to be shut down immediately! Absolute worst service & Staff!!!! - Staff Disrespectful/Offensive - Discriminatory/Biased - Nurse Physically Pushed me twice - Repeatedly..

Steer clear of this place - scheduling an appointment is impossible, and the personnel are incredibly discourteous. I've since transferred my medical care to a different practice.

Throughout the past week, specifically last Wednesday, from 10 am to noon, the phone system was completely unresponsive. I attempted to call at 8 am and remained on hold until 12 pm with zero..

The absolute bottom-of-the-barrel medical practice in this region completely botched my documentation, leaving me without my driving permit. The entire staff deserves immediate dismissal, and they..

Absolutely terrible medical practice. Scheduling an appointment is a nightmare, and they operate solely on their own rigid terms. The management and staff are completely unhelpful. If you're looking..

Frustratingly, securing a medical consultation here is incredibly challenging. The clinic's appointment system is a nightmare - you're expected to call precisely at 8 AM, and by 8:10, all slots are..

Securing an appointment requires daily morning phone calls to check availability. I'm perceptive about deception, and one of the receptionists demonstrated an exceptional skill for fabricating..

The medical staff at this facility are completely incompetent. My mother, Patricia Attwood, was previously prescribed powerful pain medication, which they abruptly discontinued. As a direct result..

Their customer support is absolutely frustrating - endless phone waiting times with zero chance of anyone actually answering. The service is completely unacceptable; you just sit there calling..

Terrible service encounter. Whenever contact is attempted, they consistently claim no availability. Morning calls result in either a 20-minute wait before someone answers or being told they're..

Stacey at new street surgery has been exceptional in addressing my concern. She has truly gone the extra mile to ensure my issue was handled efficiently and professionally. I would gladly recommend..

This establishment is a complete mockery.