New Street Surgery

I'm utterly appalled that this medical facility continues to operate! After futilely attempting to reach them by phone for half an hour, I decided to visit in person. Upon arrival, I discovered both..

The staff member who handled my call this morning on 9/12/22 at 8:11 am should seriously reconsider their career path. It's evident that you are dissatisfied with your current role and are..

I've been stuck waiting on hold for nearly an hour, initially at position 4 in the queue, when suddenly the call was dropped from their end. Upon redialing, I was pushed back to position 10. The..

This medical facility is an absolute nightmare, and it's shocking that they're still allowed to operate.

Steer clear of this place - scheduling an appointment is impossible, and the personnel are incredibly discourteous. I've since transferred my medical care to a different practice.

Absolute worst general practitioner imaginable - they don't even deserve a single star rating. The service is deplorable, and it's crystal clear they have zero concern for patients' well-being!!!!!

Securing a medical consultation has proven to be incredibly challenging. Due to my hearing disability, I've been avoiding GP appointments since the pandemic, as telephone consultations are not..

Their customer support is absolutely frustrating - endless phone waiting times with zero chance of anyone actually answering. The service is completely unacceptable; you just sit there calling..

This establishment is a complete mockery.

Unacceptable conduct displayed by a front desk employee, completely contrary to the standards expected from an NHS facility. It is crucial to provide fundamental training to staff regarding patient..

Welcoming personnel at this clinic, but there's a constant rotation of temporary physicians rather than a consistent, permanent medical professional on staff.

This situation is completely unacceptable. The medical practice is barely functional and is failing to provide adequate care to patients! Similar to many others, I am consistently left waiting on..

The medical staff at this facility are completely incompetent. My mother, Patricia Attwood, was previously prescribed powerful pain medication, which they abruptly discontinued. As a direct result..

Deserves 0 stars & needs to be shut down immediately! Absolute worst service & Staff!!!! - Staff Disrespectful/Offensive - Discriminatory/Biased - Nurse Physically Pushed me twice - Repeatedly..

My spouse received a call from Dr. Sreekanta, seeking clarity on her condition since all test results appear normal, yet she still feels something is amiss. The doctor was incredibly discourteous,..

I am utterly disheartened by the treatment I received from the management and a particular young staff member, who spoke to me inappropriately in the presence of another patient. The practice..

Throughout the past week, specifically last Wednesday, from 10 am to noon, the phone system was completely unresponsive. I attempted to call at 8 am and remained on hold until 12 pm with zero..

Completely frustrating experience! Scheduling a doctor's visit here is an absolute nightmare. Every time we try to book an appointment by phone, we're constantly redirected to call back the..

Terrible experience. Switched medical providers due to their incompetence. They're impossible to reach by phone, and when you're right in front of them, they'll interrupt the conversation to take a..

Terrible registration process for surgery. Their phone lines are completely unresponsive, and they never seem to have any open appointment slots.