Manor Park Medical Practice
ML
Manoj L. 2 years ago • From Google
Bad
Manor Medical Centre is an absolute nightmare and quite possibly the worst healthcare provider in the entire United Kingdom. Their service is so abysmal that I can't comprehend how they continue to operate with such dismal reviews. During my recent experience, after visiting A&E, I requested to speak with a doctor. Instead, I was assigned an advanced practitioner who seemed completely bewildered, and I actually had to guide them on what prescription I needed. This is unacceptable medical care. The practice has consistently demonstrated a shocking lack of compassion. They forced my elderly mother, who has suffered knee pain for over a year, to undergo physiotherapy without properly assessing her condition. Despite receiving a professional recommendation from a private osteopath for an MRI scan, the GP completely ignored it, showing they simply do not care about patient well-being. Their reception process is equally terrible. They force patients to endure lengthy recorded messages, only to be cut off and told they're too busy. When I urgently needed an appointment, the receptionist was utterly unhelpful, casually suggesting I find a walk-in centre by googling it myself. The entire experience is frustrating, disheartening, and symptomatic of a failing healthcare system. Someone needs to intervene and help the NHS improve its standard of care. This is not just bad service; it's a complete breakdown of medical professionalism.
Kamil M.