Farnham Park Health Group

Every interaction with the staff here, from pediatric immunizations to midwifery visits and doctor's appointments, has consistently been exceptional. Their recently introduced digital scheduling..

What an absolute farce of medical care, truly unbelievable. I've been battling illness over the past week, developing a chest infection, so I contacted the GP surgery's receptionist who seemed..

Truly abysmal service. I was assured my referral was processed, yet upon investigation weeks later, it was nonexistent. The physician's office only reached out a full month after my initial request...

A colleague is enrolled in Shere, where communication is consistently prompt. FPHG has just set up 2 consultations for me, one initially sought through Patches 7 weeks back, the other 8 weeks prior...

After changing terrible appointment systems regularly over several years, the current one is still unfit for purpose. First the online form is multiple choice, so does not cater for many..

Their appointment booking process is an absolute nightmare that seems to get more complicated with each attempt. I went through their entire questionnaire, only to have the surgery call me while I..

Smooth and satisfactory surgical procedure overall

Absolutely abysmal customer support. Communication attempts are consistently met with silence and disregard. An organization operating at such a substandard level deserves to have its financial..

They demonstrate a complete disregard for men's health concerns. When I contacted them a year ago requesting a men's health screening (which should be a standard service across all general..

I aim to provide balanced and truthful feedback, especially when it might influence someone's choice of medical practice. I genuinely acknowledge that every NHS sector has faced challenges since..

I've been a patient at this medical practice since childhood, but the quality of service has steadily declined over time. The response times have become utterly ridiculous. Getting through on the..

The level of discourtesy displayed by the receptionist at the medical practice was utterly unacceptable. The initial staff member was pleasant and genuinely supportive. However, the subsequent..

Frustrated with the current appointment scheduling system and the unreliable online platform. The process of requesting a doctor's consultation is inconvenient, and the digital program frequently..

I recently sought a medical consultation and filled out their digital intake form. When the online scheduling link didn't work, I decided to call the clinic directly. The front desk staff member was..

Waited a month to get an appointment. on the day kept waiting for 30 minutes, no other paitents going in so wasn't due to number of paitents. GP was irritable and unfriendly, made a diagnosis in..

Scheduling a follow-up consultation with the same physician is an absolute headache. The clinic's policy restricts booking appointments ahead of time, limiting patients to same-day scheduling. The..

The Doctors are very good once you are able to get to see them. The reception staff are terrible. They do their very best to stop you having any form of contact with a Doctor. They make an..

I've been a patient at this medical practice for three years, and their service has consistently been top-notch. While they're undoubtedly a bustling clinic, they never rush through my consultations..

I've been a patient at this medical office for an extended period. However, the quality of care has significantly declined to an unacceptable level. Regrettably, the experiences shared by other..

I've been a patient at this medical practice for two decades, and scheduling appointments has always been challenging. This morning, I attempted to book an appointment via telephone and actually..