Special Allocation Scheme (Nel)

worst GP EVER

the level of service provided by the Special Allocation Scheme. In all my years of dealing with healthcare services, I have never encountered a surgery that demonstrates such consistent incompetence, lack of effort, and disregard for basic courtesy. You fail to carry out essential reviews, you fail to issue medication appropriately, and you fail to meet even the most basic standards of communication and professionalism. Messages are ignored, updates are not provided, and there is no accountability for repeated errors. To add to this, you cannot even confirm which GP practice I am registered under. My letters and prescriptions state SEL Moorside Clinic, 7–9 Moorside Road, Bromley, yet when contacted, they have no record of me. This is not the only address I have been listed under, and the level of confusion is unacceptable. At this point, the Special Allocation Scheme could easily qualify for an award for the worst GP service in the country. The level of disorganisation and negligence is beyond anything I have experienced.