SM

Sully M. 6 years ago • From Google

Rating

Bad

Worst gp ever with terrible service and attitude

0 RATING.. ABSOLUTELY UNDESERVING OF EVEN A SINGLE STAR!! This GP practice in Southwark is an absolute nightmare. The receptionist, Henna, is incredibly unprofessional and dishonest, consistently fabricating excuses about appointment availability and refusing to facilitate communication with doctors. She falsely claims patients cannot use the "patient access" app for prescription renewals. As a patient dealing with thyroid issues, I've encountered nothing but obstacles when attempting to book appointments via phone or app, with staff consistently claiming slots are unavailable. Despite running out of critical medication, they're forcing me to wait an absurd two weeks PLUS for an emergency appointment - a situation I've been struggling with for nearly TWO MONTHS!!! I cannot stress enough how strongly I advise against choosing this practice. Steer clear at all costs. The only reason I'm registered here is because my previous excellent GP closed down. I genuinely feel sympathy for other patients trapped with this so-called "healthcare" provider. You would be far better off finding an alternative GP or seeking help at A&E. This facility is so incompetent that it genuinely deserves to be shut down permanently!!!

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