AS

Amra S. one year ago • From Google

Rating

Bad

Worst gp practice ever terrible healthcare experience

If I could give no stars I would. From the moment I relocated and registered with this medical practice after childbirth, it has been nothing short of a nightmare. I've experienced multiple general practitioners, and I can definitively state this is THE MOST TERRIBLE practice I've ever encountered. You must be extremely precise when explaining your symptoms to the receptionist, or the medical staff will force you to reschedule without providing any actual assistance, despite lengthy waiting periods. Appointments are frequently scheduled incorrectly, resulting in three-week waits that ultimately lead to nothing. Consequently, I now rely on calling 111 for most medical concerns since this practice offers minimal support. Resolving a single health issue requires consulting 2-3 doctors, as they seem incapable of handling comprehensive care. I'm switching practices because I desperately want to restore my faith in healthcare. Having a GP this incompetent is emotionally draining, and accessing basic medical care should not be this complicated! If you value your mental well-being and healthcare, I strongly advise seeking alternatives. The entire staff, including doctors, nurses, and reception, urgently require additional training and empathy towards patients. (A male mental health nurse even suggested my anxiety and depression were imaginary, claiming one can simply will themselves better because "people nowadays want to be sick"!) Seriously, AVOID THIS PRACTICE AT ALL COSTS.

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