Limelight Health And Wellbeing Hub
Angie M. 2 years ago • From Google
Bad
Worst gp practice ever with terrible patient care
WorstGP imaginable. I'm attempting to relocate after being transferred here due to my previous practice shutting down. Getting an appointment is practically impossible. They insist on using the app for booking if you have a smartphone. I downloaded the app and logged in. At 10:45am the app malfunctions, so I phone. After 20 minutes on hold, I'm told no appointments are available and must log in at 8am the next day. Same scenario unfolds - at 8:15am the app crashes, another lengthy phone call reveals no appointments again. Even if I could secure one, it would only be a telephone consultation, not an in-person doctor visit. It's incredibly frustrating. I'm defeated. The stress is overwhelming. I was also referred to the menopause clinic in April but heard nothing. When I raised this, I was advised to chase the referral myself, with no guidance on who to contact. This GP practice appears completely indifferent to patient needs. I'll have to seek a transfer. UPDATE 2 years later, still appalling. After days of trying to get an appointment, I'm asked to visit the surgery. A medical student examines me, claiming my ear infection will resolve naturally. A qualified doctor then discovers an actual issue and orders a prescription to be sent downstairs to the pharmacy. At the pharmacy, they claim no prescription received from the GP. The GP then states it was sent to a pharmacy 45 miles away? I'm instructed to contact the other pharmacy and arrange transfer. Upon calling, they insist the prescription was sent to the local pharmacy downstairs. Two hours of circular confusion later, the surgery's pharmacy says they'll order it but can provide no timeline. I'm convinced the surgery and pharmacy are competing for the title of most incompetent - it's an extremely close contest.
Securing a consultation is utterly challenging, with every attempt this week failing as slots vanish within moments of the 8AM opening. The reception team comes across as abrupt and unhelpful during..
Limelight Health And Wellbeing Hub
Rubina C.
I recently had the opportunity to consult with Dr. Grant. Her demeanor was characterized by genuine patience, attentiveness, and a rare warmth that is seldom encountered. She wasn't focused on..
Limelight Health And Wellbeing Hub
Isher R.
A disastrous surgical experience marked by total patient neglect. The physicians appear incompetent and consistently demonstrate a cavalier attitude, rushing through consultations with an evident..
Limelight Health And Wellbeing Hub
Jawad S.
The practice promotes their askmygp platform for scheduling consultations with doctors, but the service is frequently unavailable, even during their advertised operating hours. It's actually more..
Limelight Health And Wellbeing Hub
M w.
Dr. Smith is truly exceptional Her compassionate approach and empathy make me feel completely at ease
Limelight Health And Wellbeing Hub
Angharad H.
I've been a patient at this practice for two years, requiring appointments about twice monthly due to ongoing undiagnosed health concerns. Their AskMyGp service consistently provides same-day..
Limelight Health And Wellbeing Hub
Laiba A.
A fantastic procedure that I absolutely endorse! The medical team was incredibly compassionate and helpful throughout my entire experience.
Limelight Health And Wellbeing Hub
B H.
My mother absolutely adores her physician, Dr. Iqbal. The doctor consistently demonstrates politeness and a genuine willingness to help. She approaches consultations with compassion, carefully..
Limelight Health And Wellbeing Hub
Arif T.
I cannot believe how terrible this surgical practice is! Their communication is abysmal - they'll leave a voicemail and then when you attempt to return the call, it takes three entire days to reach..
Limelight Health And Wellbeing Hub
Debra D.
Living with a spinal condition, I sought another pain medication prescription. Instead of immediate assistance, I was offered a phone consultation two weeks from now, simply because my medication..
Limelight Health And Wellbeing Hub
Foluso F.
Completely unacceptable and appalling customer support experience.
Limelight Health And Wellbeing Hub
Zayna M.
This medical facility should be legally prohibited from continuing operations. They lack the competence to manage a healthcare center where patients seek treatment for recovery. When medication..
Limelight Health And Wellbeing Hub
Haydn R.
This establishment is a complete embarrassment. I reside nearby and have a charging point installed by my car charging service, for which I pay a subscription. I called to confirm usage and was..
Limelight Health And Wellbeing Hub
Ijaz A.
Clearly, patient care is not a priority here. Scheduling an appointment is a nightmare. I submitted a video call request through askmy GP this morning, which initially seemed successful. However,..
Limelight Health And Wellbeing Hub
Mildred K.
Absolutely terrible general practitioner! What's the use of having a GP if they're perpetually unavailable? The reception staff are completely useless, and I'm eager to find a new medical practice..
Limelight Health And Wellbeing Hub
Kevin G.
I felt compelled to return and update my review with recent experiences. In May, I visited the surgery to collect a prescription, but they couldn't locate it after a 20-minute wait. They suggested..
Limelight Health And Wellbeing Hub
Sharkie S.
The location and amenities are impressive, and it's never too packed during my visits. There might be a slight wait, but that's pretty standard everywhere. The personnel, from the front desk to the..
Limelight Health And Wellbeing Hub
lily k.
Absolutely terrible general practitioner - their communication is nonexistent, and they consistently ignore incoming calls.
Limelight Health And Wellbeing Hub
Faminah F.
I believe I'm initiating a critique, so it's only appropriate to acknowledge the positive experiences I've had. Over recent months, the surgery has provided me with truly remarkable care. As..
Limelight Health And Wellbeing Hub
usama b.
Scheduling a session is practically impossible, with their mobile application being utterly frustrating and phone support equally unhelpful. Their abysmal one-star rating is completely justified.
Limelight Health And Wellbeing Hub
Nadia A.