AM

Ana M. 9 months ago • From Google

Rating

Bad

Worst gp practice with terrible communication

If zero-star ratings were possible, this GP practice would absolutely get one. Without a doubt, this is the most incompetent and useless medical practice I've ever encountered! After a blood test, my hand became severely bruised and swollen within two days. Despite using the NHS app, they consistently fail to communicate test results, instead falsely marking appointments as "missed calls" when they never actually ring me. During one appointment booking attempt, a receptionist rudely stated, "Who said you could book an appointment? You must wait for a doctor to contact you, and they'll determine if you're even worthy of being seen." Their attitude was incredibly dismissive and unprofessional. I've finally switched to a different GP, and the relief is immense. The entire staff and medical team here are shockingly inept. My strong advice: steer clear of registering with this practice at all costs.

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