Child and Family Health Centre
KD
Karolina D. 5 years ago • From Google
Bad
Worst GP imaginable, barely deserving of the title! I've been attempting to secure an appointment for a week. The reception remains unresponsive, with no one answering the phone despite my daily calls over five days. I decided to visit in person and book directly. Before entering, I tried calling again, as only two receptionists were present at the front desk, engaged in conversation. Incredibly, they ignored the ringing phone while sitting right there. Upon entering, I inquired about potential phone issues and was dismissively told they were "busy" - despite an empty waiting area. I eventually booked an appointment for a week later. When the GP called, the call quality was abysmal, and their accent was so thick that I couldn't comprehend a single word. I requested a callback with better network coverage, but no such call materialized. Now, I'm entering my second week of futile attempts to reach reception and schedule another consultation for medication. Once again, no one is picking up. This is absolutely disgraceful and represents a textbook example of how NOT to operate a medical facility. I am committed to reporting this GP to the appropriate authorities and ombudsman, hoping they will be thoroughly investigated and ultimately shut down.
Anne L.