Oaklands Surgery
Tammy C. 2 years ago • From Google
Bad
Worst gp surgery ever terrible medical care
This GP surgery is abysmal. If zero stars were an option, I'd choose it. After numerous negative encounters, I've lost all faith in improvement. The reception staff (save one younger employee) are consistently unhelpful and downright discourteous. The restriction of AskMyGp appointments to a mere 7-10 am window is unacceptable. What about working professionals? Even after submitting a request, you're left waiting an absurd length of time. I was abandoned for over two weeks, despite repeated calls to reception and being repeatedly dismissed, ultimately driving me to a complete emotional breakdown. I eventually received a doctor's callback. Both my young child and I have been denied essential medical intervention, resulting in hospitalization. I'm bewildered why I've remained with this surgery for so long, perhaps clinging to a futile hope of change. But nothing. Today, I've reached my breaking point! Leaving an asthmatic without antibiotics, despite a hospital-confirmed chest infection, is utterly unforgivable. Being told the next available appointment is nine days away is outrageous! I will now be departing this practice and registering elsewhere. And preemptively, before the surgery responds with a complaint... I've complained multiple times with zero results. Clearly, other patients have done the same! When will they start listening to our collective concerns?
I am completely distrustful of this medical practice. Medication has been altered without any consultation, and they demonstrate a total lack of concern for their patients. If a half-star rating..
Oaklands Surgery
Kris C.
Steer clear of this medical facility... head directly to the emergency room if you require any medical assistance or professional advice.
Oaklands Surgery
Lorraine M.
Despite my numerous attempts to consult or meet with a physician about my various medical concerns, during my most recent scheduled telephone consultation with the general practitioner, an..
Oaklands Surgery
Kornelia M.
I'd rate this zero stars if possible. Absolutely terrible service, completely disregarding patient needs and providing zero helpful information.
Oaklands Surgery
Ceri-anne M.
Regrettably, this medical practice in Yeovil offers the most frustrating appointment scheduling I've encountered, especially for urgent pediatric care!! I cannot comprehend how such a substandard..
Oaklands Surgery
Samuel B.
During a critical moment, I was totally disregarded due to their dysfunctional procedures... the level of care from this medical practice is utterly disgraceful. Their approach to handling patients..
Oaklands Surgery
Jola l.
Absolutely terrible healthcare experience. Steer clear of this general practitioner.
Oaklands Surgery
Richard P.
Attempted to register by phone and was directed to their website to print a form. Upon visiting the site, I discovered the form was inaccessible. When I arrived in person, the initial reception was..
Oaklands Surgery
Kristy S.
I called the clinic as instructed by a voicemail from the receptionist. When rebooking as my GP suggested, I inquired about the reason for additional blood tests. The receptionist was unhelpful and..
Oaklands Surgery
Suzanne R.
I'm thoroughly dissatisfied with this medical practice. Since moving here in July 2023, I've struggled immensely to secure appointments. Their staff consistently fails to listen to patients, and..
Oaklands Surgery
Lorraine S.
I encountered difficulties obtaining a one-time medication prescription after my surgical procedure, but a receptionist named Angela went above and beyond to assist me. Her professionalism and..
Oaklands Surgery
tony t.
Completely frustrated by the subpar service, I've been left hanging for seven days waiting on a prescription. I've exhausted every possible avenue - consulting my general practitioner, making..
Oaklands Surgery
Stiby J.
This surgical practice is absolutely top-notch. The physicians here don't view patients as mere financial transactions; instead, they take the time to communicate thoroughly and provide clear..
Oaklands Surgery
Paul T.
I recently experienced a deeply distressing encounter with a patient who feels utterly forsaken by the medical practice. This stems from a locum physician sending me a completely unsuitable..
Oaklands Surgery
Kayleigh H.
Terrible beyond words! The staff's behavior is absolutely unacceptable and completely unprofessional!
Oaklands Surgery
Kevin E.
Utterly appalling service! The front desk staff are commendable, but that's where any praise ends. The physicians completely disregard communications from specialist doctors and hospitals,..
Oaklands Surgery
stephen h.
I find it puzzling that so many people have left critical feedback about this medical practice. For two decades, I've been a patient here and have consistently received quality care. In recent..
Oaklands Surgery
Alexandra A.
I've consistently found booking appointments to be seamless, and the physicians have always been exceptional. Recently, my father developed a severe infection and was seen immediately. The doctor..
Oaklands Surgery
Neil F.
This surgical procedure is excellent, provided you're in good health. I've been attempting to reach out to them for nearly a month, with only one brief call that disconnected after barely two rings...
Oaklands Surgery
Tammy C.
This GP surgery is abysmal. If zero stars were an option, I'd choose it. After numerous negative encounters, I've lost all faith in improvement. The reception staff (save one younger employee) are..
Oaklands Surgery
Jane W.