VL

Violeta L. 4 years ago • From Google

Rating

Bad

Worst gp surgery in manchester with awful staff

Frankly, this GP surgery in Manchester is the absolute worst I've encountered, and I've seen my share. Only one receptionist stands out as genuinely helpful, but catching her is purely a matter of chance. The remaining staff are incredibly discourteous and confrontational. I'm simply seeking essential health services while maintaining complete politeness, so why do they react with such hostility when it's literally their professional responsibility? From the beginning, they've been nothing but obstructive. I've had to battle for every prescription that was previously approved by other GP practices. They consistently send incorrect prescription quantities to the pharmacy, forcing me to make multiple trips and inconvenience the pharmacists while verifying the documentation. Moreover, they refuse to prescribe emergency contraceptive pills, which should be a standard healthcare provision. They seem intent on creating unnecessary complications at every turn. My advice: steer clear if possible. And to the staff: why such aggression? Is basic human kindness truly so difficult? Patients dealing with health concerns require compassion and support, not additional barriers. How would you feel in our position?

Other reviews for Lower Broughton Health Centre