Oakwood Surgery

In an era where medical scheduling can be challenging, I surprisingly haven't experienced any difficulties, despite needing frequent visits. While the morning phone wait can be lengthy, the staff..

Absolutely discussed with this surgery. The system they have is awful. Why is it so difficult to get an appointment for my daughter. Told to go to a&e for hours just for tablets. Such a waste of..

Barely deserving of a single star, this service is abysmal. Attempting to book an appointment or communicate with anyone is an exercise in futility. The quality has plummeted since these fraudulent..

My spouse is receiving end-of-life care, and a district nurse visited. When she contacted the medical practice seeking guidance, the physicians claimed they couldn't spare time to assist someone..

I've been struggling to schedule an appointment recommended by my doctors, and it took me a staggering 15 phone attempts just to connect with someone. When I was informed I was 4th in line (an..

I'm compelled to award just one star, though even that feels too generous. This medical practice is utterly deplorable. In an entire year, I've only attempted to contact them twice, both times for..

We recently relocated, placing us just beyond the doctor's service area. Our desire was to remain with Oakwood Surgery, where we've been patients for over two decades and are familiar with their..

I visited Oakwood surgery today, and they were incredibly supportive following the challenges with Riverbank's closure. The staff, particularly a wonderful staff member named Kelly, were exceptional..

Despite reading numerous negative reviews, I proceeded to attempt registration at this medical practice... Unfortunately, I encountered difficulties as the Reception area had all its shutters..

Absolutely terrible customer support!

Spent over an hour on hold, desperately trying to reach a receptionist, only to be dismissed and instructed to call back tomorrow. Their online booking system is completely non-functional. This..

I've been receiving courteous and competent treatment ever since becoming a patient here. Despite some challenges arising from the pandemic restrictions, these were clearly beyond the surgery's..

Been attempting to book since September 22nd, and by 8:50am each morning, all slots are already gone? Absolutely absurd. There should be regulations against booking every single appointment..

Absolutely dreadful medical experience. The staffing situation is perpetually inadequate. I understand the NHS is under immense pressure, but it's unacceptable to have just a single nurse handling..

Followed my gut instinct and consulted a physician about persistent left-side pain. The doctor's dismissive response was essentially to suck it up and be grateful I'm not in a more dire situation,..

I've spent the entire day attempting to contact the pharmacy. Every time I try calling for a prescription refill, both phone lines remain perpetually engaged.

This service is completely ineffective. Interaction breaks down entirely, and they appear to continually compound errors. Extremely inadequate leadership and oversight. An utterly frustrating..

It's impossible to secure an appointment after 8:35am - I've been attempting to book for two consecutive days with a severely painful sinus infection. Since I'm starting backlogged work tomorrow, I..

Getting through to Oakwood surgery feels like attempting to reach the Vatican - they seem impossibly unreachable. It's hard to believe they're genuinely so swamped that they can't pick up the phone...

Absolute waste of time. Impossible to schedule a consultation. Ring at 8:30 and every single slot is already taken. This is precisely why healthcare services are falling apart. They desperately need..