Queens Road Surgery

I am utterly frustrated with Queens Road Surgery. Attempting to schedule an appointment via the Evergreen app proved futile, and when I resorted to calling, I endured an excruciating wait of over an..

I'm certain this medical practice lacks any general practitioners. They've eliminated their GP staff ages ago and recruited a group of inexperienced youngsters whose sole purpose seems to be..

I signed up with this medical practice and booked my initial appointment. I was informed the physician would return my call sometime during the day! By 2pm, I discovered the clinic was shut from..

Do not sign up with this medical practice, as their staff appears completely incompetent and will leave you in limbo for extended periods without providing any clarity about procedures or next..

Struggling to secure a GP consultation. Despite utilizing the digital platform and online registration, the process involves excessive, redundant steps that frustrate patients who simply want..

Updated review November 2024: After discontinuing their online consultation and prescription platform through DR iQ, this medical practice has become completely ineffective. Securing a prescription..

Pamela Charles is truly exceptional! She swiftly resolved my daughter's asthma medication issues in just 10 minutes. Absolutely remarkable, and she deserves recognition for her outstanding..

Feedback Review: 4/3/2025 I am profoundly frustrated with the current service at this general practice surgery. Despite my persistent efforts to secure an in-person consultation for my teenage..

I’ve been coming here for 25 years and think it’s great. If you call at 9am you can get a same day appointment - a system that has never failed me. I’ve made one today at 9- saw a doctor at..

I reached out to my general practitioner's office to request a repeat prescription since the app was malfunctioning, following the pharmacy's recommendation. The reception staff responded with an..

I've successfully booked same-day in-person consultations through the app when urgent, and phone appointments when more convenient. The reception staff are helpful and professional. Although my..

What a delightful overall encounter - the reception team was incredibly welcoming, and the female doctor (whose name escapes me) was absolutely fantastic: she conducted a comprehensive examination..

Completely ineffective as a medical practice. Booking appointments is impossible, and on the rare occasion you secure one, the doctor simply searches online for answers. I'm perfectly capable of..

Absolutely dreadful experience. I detailed my health concerns through the app, indicating I'd be fine with a phone consultation, yet was scheduled for an in-person visit that required taking time..

I visited on Thursday after calling on Wednesday, when they told me over the phone to come for a scan at 8 AM for the same day's appointment. I went with a 79-year-old, and they said they only work..

Incredibly aggravating interaction with customer service. I dialed precisely at 8am to schedule a phone consultation, only to squander an entire day anticipating the call... ultimately, I was..

I'm absolutely delighted with Queens Road Surgery. A special thanks to Sylvia for making my blood test experience completely relaxed and smooth, and kudos to the entire team for consistently..

Unable to secure a medical consultation at this facility. Attempted to schedule an appointment but found zero physician availability. Extremely frustrating experience with no clear options for..

If I could assign a rating lower than one star, I would, as this medical practice is utterly deplorable. The constant staff turnover speaks volumes about their dysfunction. After being a patient for..

Previously, this surgery was manageable. Booking appointments was challenging, but they made genuine efforts to help, offering slots a few weeks ahead or calling if openings arose. Now, the..