Healthy Prestatyn

I would prefer a fatal outcome over engaging with this absolute disaster. It seems like the staff might be random individuals plucked from sidewalks, rather than actual employees. EDIT: The..

The entire team is friendly and incredibly supportive. Dr. Sword is absolutely wonderful. Every staff member goes above and beyond to care for their patients.

Recently signed up, exceptional customer support, and deeply appreciative of the assistance provided.

I've been a patient at this medical practice for several years, and scheduling appointments has always been challenging, but COVID has made it even more difficult. When you have a 9-month-old infant..

These administrative staff are completely ineffective and useless! They seem more interested in idle conversation than actually helping anyone. Every single attempt to communicate is a dead end -..

Utterly disgraceful service that leaves me fuming. Attempting to contact them by phone is futile, and their online booking system shuts down at 9am, rendering it useless. In desperation, I..

I cannot express enough appreciation for the exceptional care provided by this medical practice. During our vacation, my daughter fell ill, and the moment I reached out, the compassionate..

What an absolute travesty of medical care. The front desk personnel reduced a vulnerable patient to tears and treated her with complete disrespect. The woman was attempting to register with the..

Skilled procedure, though the clinic was quite crowded

I battled Covid during the early days of the year and received outstanding care that kept me from being hospitalized. Based on various online platforms and discussions, it appears some individuals..

Nurse Carly and Dr. Pereira provided exceptional care, demonstrating both professionalism and compassion. Their attentive approach and supportive demeanor made for an outstanding medical experience...

Absolute disregard for patient health concerns. Obtaining any form of communication or medical attention is an exercise in frustration. Their online support portal is nearly impossible to access and..

The initial experience was far from ideal. I called to discuss my symptoms and was directed to complete an electronic form. After doing so, I was advised to contact 111, who recommended I secure an..

Absolutely horrific medical procedure experience. Yesterday's phone call met with an unhelpful, discourteous front desk staff who curtly stated 'no openings, try again tomorrow at 8am' and abruptly..

The personnel were incredibly welcoming and supportive. Despite calling quite late in the afternoon, when I anticipated being turned away due to their likely packed schedule, they generously offered..

Utilized the digital scheduling platform at 8:10 AM. By 10:45, the medical clinic reached out to propose a same-day consultation at 11:15. At the designated time, I had a comprehensive 20-minute..

Has anyone got insights or thoughts on how this service has completely fallen apart? 🤔

I visited Healthy Prestatyn Iach on 27/1/25 and was provided with a physiotherapy consultation due to my lower back discomfort. I must emphasize how thoroughly impressed I was with the entire..

Competent medical professionals, but their prescription management is abysmal. Repeatedly forced to follow up on medication refills, typically waiting until the eleventh hour before my current..

I've never encountered such a horrific medical practice. The surgery was absolutely dreadful with incredibly discourteous staff. I personally witnessed their appalling behavior, both through phone..