RT

Rob T. 3 years ago • From Google

Rating

Bad

Worst healthcare experience ever in margate

I suspect the rare and oddly defensive 5-star reviews are likely written by staff relatives, because this is genuinely the most abysmal healthcare experience I've ever encountered. The receptionists are arrogant and inefficient, and the GPs are equally rude, incompetent, and ignorant. They force patients to visit for emergency prescription requests, insisting on archaic paper-based processes in 2022. They managed to lose my paperwork and accidentally permanently delete my partner's medical records. The doctors have even shouted at and hung up on my partner after subjecting her to numerous unnecessary tests. Most shockingly, they mistakenly shared another patient's test results with her, proving they cannot be trusted to protect private medical information. We escalated our complaint to our local MP, who requested they respond - but they never did. They clearly view themselves as completely unaccountable. And the most frustrating part is that they actually are untouchable, with no improvements made. If you have any alternative NHS healthcare options in Margate, I strongly urge you to use them, as the Limes will only compound your medical challenges. To those patronizing reviewers who preach about treating others with respect, I'd be fascinated to hear their advice for handling situations where politeness is met with pure contempt, negligence, incompetence, condescension, and outright disdain.

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