CF

Chien F. one year ago • From Google

Rating

Bad

Worst healthcare experience ever possible

An absolute disaster of a medical practice. From the very beginning, the registration process was a nightmare - with 3 staff members providing contradictory information: no phone registration, must be online; no, can't do it online, come in person; then suddenly, do it via email. After being forced to reschedule my appointment 3 times with minimal warning (including a cancellation just 5 minutes before the scheduled time), I waited in reception for 20 minutes before being told the doctor was absent. They claim to have cover, but argue that the locum doctors aren't "qualified" to conduct the appointment and they "wouldn't risk" using them. This raises serious concerns about the caliber of medical professionals they're bringing in, who are apparently deemed incompetent or unsafe.

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