AK

Akram K. 4 years ago • From Google

Rating

Bad

Worst healthcare experience ever racist rude staff

The service here is absolutely abysmal. I cannot stress enough how racist and discourteous the receptionists are, acting as if they're doing you an immense favor by merely saying hello, let alone attempting to schedule an appointment. They seem to have appointed themselves as medical gatekeepers, arbitrarily deciding the urgency of your symptoms before you can even consult a GP. This isn't an isolated incident - every single interaction I've had with this health centre has been terrible. To make matters worse, the GP who eventually called me was equally arrogant, behaving like some sort of medical deity, smugly listening without truly hearing my concerns. I strongly advise potential patients to either steer clear of this surgery, switch healthcare providers, or persistently complain until they are forced to at least feign basic human decency. Beneath their thin veneer of professionalism, they are fundamentally unkind and dismissive.

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