HA

Hassan A. 9 months ago • From Google

Rating

Bad

Worst healthcare experience ever totally unacceptable

Just when you believe this general practice couldn't sink any further, they manage to descend even deeper. They now subject patients to an entire informational presentation before even attempting to connect, and after enduring this lengthy session, an automated voice coldly announces 'call list full, try again later'. The frustration of attempting to secure an appointment for the day is immense. As a direct consequence, I'm now forced to visit the Accident & Emergency department. This GP practice is effectively contributing to A&E overcrowding simply because they cannot handle a straightforward medical request efficiently.

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