SO

Sinead O. one year ago • From Google

Rating

Bad

Worst healthcare experience ever with unprofessional nurse

I took my mother to a health check with Nana, and it was hands down the most appalling encounter imaginable due to her total lack of professionalism and sheer disrespect!!! Nana displayed an absolutely toxic attitude and persistently ignored my mother when she attempted to rectify inaccurate information in her records. The entire interaction was repulsive, and it's mind-boggling how she's permitted to interact with patients in such a deplorable manner. When informed that a formal complaint would be filed, she erupted into a childish outburst, dramatically demanding my mother leave her office like a petulant toddler! Utterly unacceptable! A medical appointment should provide a supportive environment where patients can openly discuss health concerns without encountering a nurse with an inflated ego who becomes defensive, demeaning, and antagonistic. To make matters worse, the assessment wasn't even completed - her incompetence is truly extraordinary. If the rating system allowed it, I would absolutely assign zero stars - her conduct was completely disgraceful.

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