Leyton Healthcare
Nicholas F. 2 years ago • From Google
Bad
Worst healthcare experience in 25 miserable years
After nearly a quarter-century enduring this dreadful medical practice, I've finally reached my breaking point with their staggering incompetence, malevolence, and sheer idiocy. I'm dismayed that I'm compelled to award one star just to share my perspective, and even more frustrated that a more negative rating isn't possible. Choosing the thumbs down emoji 👎 over the 'poo' option feels more appropriate, especially since Google's mandatory smiley face obscures the true sentiment. Thus, I'm bestowing Leyton healthcare 👎👎👎👎👎👎 of the worst: one👎 for the mandatory star, and five 👎👎👎👎👎 for their abysmal service spanning decades. Attempting to contact this ghastly practice by telephone is an exercise in futility, with alternative communication channels seemingly intentionally obstructed. Skeptical? Visit their website and attempt contact—I cannot guarantee your mental well-being afterward. You'll be curtly informed that your call is unwelcome, advised to retry at an unspecified "opportune" time. Persistent attempts yield only soul-crushing hold 'music' and a smug automated voice announcing your ever-fluctuating queue position—reminiscent of a dubious financial scam. For pay-as-you-go phone users, this experience can be financially devastating. I've personally endured hour-long waits only to have my inquiry dismissed in mere seconds—hardly conducive to mental health for a supposed healthcare center. Compounding their previously mentioned incompetence, malice, and stupidity, I must now highlight outright negligence. Living with heart disease, my medication is non-negotiable and requires medical supervision. Despite maintaining a five-year repeat prescription and my pharmacy sending six reminder emails, I've exhausted my supply. Given their documented communication barriers, attempting resolution via telephone seems counterproductive to preserving my sanity. Perhaps this review might spark some meaningful change.
The staff went above and beyond, delivering exceptional customer support with their warm and accommodating approach. I would absolutely endorse this service to anyone seeking top-notch assistance.
Leyton Healthcare
Crackn B.
Who employs these receptionists? They are absolutely disrespectful and appalling in how they communicate with vulnerable patients! I am deeply offended by the way they spoke to my mother on the..
Leyton Healthcare
Mirko R.
Do yourself a favor and steer clear of this service if you're unwell - it will only exacerbate your condition Better to contact 111, as that's the sole piece of advice the receptionists seem capable..
Leyton Healthcare
Rishindha B.
Absolutely terrible service, complete incompetence from start to finish. These people clearly have no idea how to handle their business, and it resulted in an utterly disappointing encounter.
Leyton Healthcare
jose r.
I'm grudgingly giving 1 star only because the receptionist has slightly improved from previous interactions. Getting medical care here is impossible - I was forced to see a nurse months ago due to..
Leyton Healthcare
Olga T.
An absolutely dreadful ordeal. Even if you're on your deathbed, they'll refuse to schedule you for an immediate consultation. Perhaps a week down the line, they might accommodate you. I wouldn't..
Leyton Healthcare
Wasim K.
Truly, this medical practice's reception team is absolutely dreadful. Their behavior is completely unprofessional and discourteous. I spent an exhausting three hours struggling to navigate the..
Leyton Healthcare
Sebastian B.
The front desk staff were incredibly friendly and went out of their way to assist me.
Leyton Healthcare
Sim Z.
This concerns an interaction with a staff member named Kay. My young adult family member, whom I'll refer to as T, called to inquire about a standard medical service procedure. During her call, the..
Leyton Healthcare
Florin S.
Front desk staff display a complete lack of professionalism and demonstrate extremely discourteous behavior
Leyton Healthcare
Rrozana M.
Getting an appointment with a GP feels like a game of chance, and if you manage to secure one, consider yourself fortunate. The nurses are similarly hit-or-miss. But the receptionists? They've..
Leyton Healthcare
Lavinia A.
My interaction with the receptionist was extremely unsatisfactory. I called to discuss a matter concerning my daughter and explained the situation to her. She responded dismissively, saying "okay,..
Leyton Healthcare
jaycee M.
I've been a patient at this medical practice since the beginning, and since the Covid-19 pandemic, I haven't been able to see a general practitioner in person. Even obtaining an online consultation..
Leyton Healthcare
Franco R.
This place deserves less than zero stars! The staff are incredibly incompetent.. they'd watch you die right in front of them without lifting a finger, just staring blankly like some brain-dead..
Leyton Healthcare
Manuel S.
Absolute rock bottom service. This place is hands down the most incompetent establishment I've ever encountered. Total disaster from start to finish.
Leyton Healthcare
Louisa P.
I don't have any issues with the medical practice's actual services, but I was unable to attend my scheduled appointment due to transportation challenges. The main frustration stems from the absence..
Leyton Healthcare
Mina H.
I'm truly delighted with this medical practice. I recognize that the front desk staff face challenging work, and while I occasionally feel irritated, they consistently demonstrate remarkable..
Leyton Healthcare
muhammad k.
It appears that the front desk staff are engaged in an unspoken contest to determine who can be the most discourteous to patients, whether through phone interactions or face-to-face encounters...
Leyton Healthcare
ahmed t.
The staff at the front desk were incredibly supportive when we encountered an issue with our prescription. They promptly reached out to the physician, who helped resolve the matter, and we..
Leyton Healthcare
Charlene C.
The reception is absolutely dreadful, and today marks my breaking point with this practice. The phone staff are condescending and unhelpful. I acknowledge missing a telephone appointment was my..
Leyton Healthcare
Elzbieta W.