DS

Doreen S. 8 years ago • From Google

Rating

Bad

Worst medical booking system ever nightmare

The booking process is absolutely terrible. I was instructed to call at 8:30, only to be stuck waiting in a seemingly endless queue. When I eventually connect, I'm informed that no appointments are available and am advised to try again the next day. This cycle continues, creating an absurd and incredibly exasperating experience. This is especially infuriating after being assured that the new system would be an improvement and that I would definitely secure an appointment on the day of calling.

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