JB

Julia B. 3 years ago • From Google

Rating

Bad

Worst medical care ever avoid at all costs

I'd rate this zero out of five stars if possible. Consistently impossible to secure a same-day appointment, spending hours queuing only to be turned away and told to call back the next day - a frustrating cycle that repeats endlessly. When I reached out with severe throat pain, they dismissively prescribed antibiotics over the phone without physically examining me, which ultimately led to a week-long hospital stay with a serious quinsy infection. Their staff's approach is to simply redirect patients to A&E in Stoke, as if emergency care is a simple solution, without offering any genuine medical support or compassion. The employees are remarkably unhelpful and completely lacking in empathy. I am absolutely determined to switch medical practices at the earliest opportunity.

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