Park Lane Surgery

Utterly unacceptable treatment I arrived, expecting medical assistance while pregnant and experiencing intense discomfort, only to endure a 30-minute wait. When finally seen, the supposed healthcare..

Park Lane has essentially hit rock bottom. I'm skeptical of any positive reviews (except those about the actual doctors). As an East North Herts employee, 99% of patients I encounter are utterly..

Scheduling a consultation here is an absolute nightmare. Every time I attempt to book a slot, I'm met with endless roadblocks and frustration. Their booking system seems designed to discourage..

Every healthcare professional I've encountered here has been exceptional. The nurse managing my kids' immunization records was incredibly thorough and understanding, especially given our unique..

The entire appointment scheduling process is a complete mess. Their online booking platform quickly fills up and closes, leaving patients frustrated. When I attempted to schedule an appointment by..

Satisfactory assistance provided

I reluctantly enrolled with this medical practice due to relocating to the area. Their reception team urgently requires replacement, as they seem completely uninterested in providing basic service...

Constant runaround with appointments - forced to contact 111 - 111 directs me to my GP - GP sends me back to 111 - 111 again suggests seeing my GP... I'm trapped in this endless circular referral..

I spent countless attempts trying to connect with the clinic to obtain my lab results. The front desk staff are indeed courteous. However, since COVID-19, I've only managed to have one satisfactory..

Parklane medical center sets the gold standard for primary care clinics. The front desk and nursing team are incredibly supportive, and Dr Khaira stands out as a compassionate and outstanding..

I'm utterly disappointed with this medical practice. It used to be excellent. I've been a patient here for nearly two decades. Their new online booking system at 8am is absolutely absurd and..

This medical practice used to be top-notch! However, since COVID-19, it has steadily deteriorated! For three years, I've been unable to consult a physician! The occasional telephone consultations..

I visited the clinic for my son's vaccination with nurse Emily, and she was absolutely fantastic. Her demeanor was warm, composed, and efficient - exactly what was needed during a potentially..

Consultation for asthma assessment post-respiratory infection and antibiotic treatments with Emily was efficiently coordinated. The community health team swiftly arranged a consultation at Hertford..

The quality of this medical practice has drastically deteriorated. Previously, Park Lane was top-notch, but now it operates on a chaotic first-come, first-served appointment system where patients..

I've been a patient at this practice for two decades. Over the past five to seven years, scheduling an appointment has become incredibly challenging. The front desk staff have even suggested I visit..

The staff here consistently demonstrate a lack of professional communication skills when interacting with patients. I've been compelled to voice my concerns multiple times about their disrespectful..

Deeply disappointed to depart from Park Lane Surgery after a long-standing relationship. The standard of service and patient care has been steadily declining, and securing an appointment feels like..

Absolutely awful. I have been at this surgery for 25 years. It has gone downhill miserably over the years, particularly the last 10. There used to be wonderful lady GP's who I felt comfortable with..

Exceptional medical procedure with outstanding general practitioners and healthcare team Experienced significant discomfort and managed to get an immediate appointment Deeply grateful for the..