Pease Way Medical Centre
S H. 3 years ago • From Google
Bad
Worst medical care ever experienced in my life
Utterly appalling excuse for a medical professional and practice manager. My partner underwent a neck disc removal and cage implantation after a 2018 accident. Initially seen by a Leeds specialist about potential surgery, we later moved to Ferryhill. We immediately requested a referral to a Neuroscience specialist for scanning and potential surgical intervention. After endless delays, the doctor claimed she had already been assessed and required no further assistance. Months passed, and she became wheelchair-bound due to excruciating pain. Despite repeated help requests, she received minimal support. Eventually, she was prescribed pain medication with minimal effectiveness, consistently dismissed until she tragically overdosed from unbearable suffering. Only after this did the hospital acknowledge the need for surgery, scheduling a date on my 30th birthday after two years of desperate pleas. Upon moving to Newton Aycliffe, we hoped for compassionate care to address her permanent nerve damage. Instead, we encountered Dr. Walker - unquestionably the most insensitive physician imaginable. Zero empathy, zero assistance with pain management, zero appropriate referrals - essentially abandoned. They subsequently discontinued her pain medications, providing no guidance for gradual medication transition. Additionally, despite her asthma, they repeatedly deny her inhaler access, leaving her without critical respiratory support until December 7th. The practice manager's response was equally horrific. When my partner called requesting medication and inhailers due to extreme pain, the manager coldly stated no medications would be provided until the review. Given her mental health history, this pushed her to contemplate suicide. Shockingly, they simply hung up, making no follow-up attempt to check her welfare or offer support. Steer clear of this medical practice at all costs!!! The only saving grace is the genuinely compassionate nurse practitioners.
The initial interaction begins at the front desk... Discourteous, condescending, and completely unhelpful. I'm particularly concerned for older visitors. It's impossible to receive any attention. My..
Pease Way Medical Centre
David D.
Completely futile experience. I've visited urgent care multiple times, and the general practitioner shows zero interest in providing any meaningful follow-up care. Booking an appointment via phone..
Pease Way Medical Centre
Riley C.
A competent general practitioner navigating the existing healthcare framework, with staff demonstrating politeness and compassion. Obtaining prescribed medication is straightforward (provided you..
Pease Way Medical Centre
ashleigh t.
Absolutely appalling service! I called mere minutes ago inquiring about my grandfather's pain medication (who is battling cancer), and the staff member refused to assist me because I couldn't..
Pease Way Medical Centre
Col S.
As a newcomer to this medical facility, I'm thoroughly impressed. The front desk staff have been incredibly supportive, the nursing team is warm and professional, and the doctors have been..
Pease Way Medical Centre
Marie N.
A medical practice that epitomizes frustration. Their appointment scheduling is a nightmare, consistently offering slots months down the line and routinely redirecting patients to call 111. It's..
Pease Way Medical Centre
Lileen C.
I've been a patient at this medical practice for an extended period. I have absolutely no issues to report.
Pease Way Medical Centre
Kevin N.
Top-notch, friendly assistance that really went above and beyond to help me out.
Pease Way Medical Centre
June P.
For four years, my partner was dismissed regarding his lung issues, but thanks to Dr. Bremner's efforts to address his breathing difficulties, he has now received a pacemaker. We're grateful to her,..
Pease Way Medical Centre
barbara d.
I recently called to schedule a consultation with the asthma nurse, and as a 75-year-old struggling with respiratory issues, I was dismayed to learn that the earliest available appointment is not..
Pease Way Medical Centre
J L.
Waited an excessive six weeks just to get a standard medical consultation scheduled.
Pease Way Medical Centre
D N.
The medical team and front desk personnel were incredibly supportive, and their digital platform for communication and resources is top-notch.
Pease Way Medical Centre
Jane K.
Appalling medical service where they denied my medication due to an overdue review, forcing me to accept meds without properly verifying their suitability for my current condition. They're refusing..
Pease Way Medical Centre
louise S.
Peaseway is an absolute disaster. Securing an appointment is nearly impossible. When you call at 8 AM for same-day slots, they vanish within a minute. My mental health struggles are consistently..
Pease Way Medical Centre
Nina M.
Scheduling appointments is challenging, with no in-person consultations available. The online platform frequently updates its system, forcing patients to visit the clinic just to reset their..
Pease Way Medical Centre
Anonymouse
Had to wait 8 weeks to get an appointment to renew a prescription. After all the suffering endured during that time, the GP failed to show for the appointment. Went to reception, and they offered me..
Pease Way Medical Centre
Sandra T.
I've been receiving care from this medical practice for an extended period and consistently find their entire team to be supportive and committed to providing accurate information. Scheduling..
Pease Way Medical Centre
Bill N.
Top-notch surgical procedure with exceptional personnel and outstanding care delivery
Pease Way Medical Centre
Irene T.
I've been a patient at Pease Way surgery since returning to town in 2020, and I'm thoroughly disappointed. Securing a doctor's appointment is incredibly challenging - nurses seem to handle most..
Pease Way Medical Centre
Tony M.
After relocating in 2019, I became a member of peaseway without any issues. Recently, following my knee replacement surgery, I attempted to order pain medication online. Five days later, I received..
Pease Way Medical Centre
john t.