Beechwood Medical Centre (Dalston)
SB
Sara B. 7 years ago • From Google
Bad
Beechwood Medical Center is an absolutely dreadful general practice. The entire staff, from reception to the doctor, are unprofessional, cold, disrespectful, and chaotic. With only one full-time physician who appears completely incompetent, patients are better off managing their own health. The doctor seems more interested in listening to the radio during consultations than providing meaningful medical care. They consistently dismiss patients' concerns, belittling their illnesses and disabilities, which I can attest to from 18 years of personal experience. The doctor is notoriously unhelpful, refusing to write necessary letters and demonstrating a total lack of interest in patients' health problems. The fact that the doctor and nurse are a married couple seems to contribute to an insular and unwelcoming environment. Reception staff are equally difficult, showing no compassion or professionalism towards those seeking medical assistance. My advice is simple: avoid this practice at all costs. Our family finally left after 18 years, and our new GP surgery is dramatically better - a complete relief compared to Beechwood. The previous practice's inefficiency is stunning; they took weeks to transfer medical records when it should only take days. The medical neglect is shocking. I've had to undergo two appeals due to the doctor's apparent discrimination and disinterest. In one alarming instance, abnormal blood test results were ignored, leading to a serious health incident where I fainted before receiving any attention. The doctor's delay could have had serious consequences. Even more disturbing, the doctor has been accused of emotional and verbal abuse, and is currently facing medical neglect and civil rights litigation. The practice has never referred patients to support organizations like NIA for abuse survivors. My recommendation is clear: the NHS must investigate and potentially close Beechwood Medical Centre. Save yourself the stress and find a genuinely caring medical practice.
Alice S.