DE

Deborah E. 3 years ago • From Google

Rating

Bad

Worst medical centre ever absolute disaster

My encounter at Greengate Medical Centre was an absolute disaster. If a zero-star rating were possible, I'd assign it without hesitation. The physicians at this practice appear completely incompetent and should immediately face professional deregistration. The nursing staff are equally problematic - rather than concentrating on medical care, they seem more interested in intrusive personal interrogations about your family background and relationship status. Such behavior is not just unprofessional, but deeply inappropriate. I have significant concerns regarding the reliability of my cervical screening, and I'm certain many others share these reservations. To compound matters, the reception team is equally dreadful. They demonstrate rudeness, carelessness, and a consistent pattern of appointment errors. When challenged about their mistakes, they respond with arrogance and defensiveness, implying patients are somehow at fault. This conduct is completely unacceptable for healthcare professionals. The residents of Plaistow deserve far superior medical care. Anyone concerned about their health should absolutely steer clear of this facility. The entire staff at Greengate epitomize the most egregious failures within the NHS healthcare system.

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