Ashfield Medical Centre
Haseeb N. 5 years ago • From Google
Bad
Worst medical centre in milton keynes ever
Firstly, this is undoubtedly the most subpar medical practice in Milton Keynes, with phone lines that are nearly impossible to penetrate - requiring over 100 attempts just to reach someone. When contact is finally made, staff demonstrate extreme rudeness and woefully inadequate communication skills, showing zero respect for patients. Even urgent medical needs are scheduled days in advance during doctor consultations. I absolutely cannot recommend this medical centre to anyone. Steer clear 100%, as even their own general practitioners demonstrate complete indifference towards patient welfare. Received a text about collecting a letter they charged £20 for, visited on Monday and endured over 20 minutes waiting for a staff member who emerged with a confrontational attitude, engaging in an argumentative exchange. I intend to escalate her unprofessional behavior to the administrative secretary. During a previous visit, I witnessed a young boy in considerable pain with his mother repeatedly approaching the reception desk inquiring about wait times, only to be systematically ignored and treated dismissively. If possible, I strongly advocate for intervention from higher municipal authorities to conduct unexpected evaluations of this local medical facility, potentially revealing the extent of their systemic issues. I wholeheartedly commend one exceptional nurse - Adeline - who represents extraordinary professionalism and genuine patient care. She genuinely deserves a 5-star rating, which makes the overall poor experience even more disappointing. This particular receptionist requires immediate termination without question, as her conduct is unacceptable. I am certainly not the first to document this staff member's deplorable attitude. I sincerely hope significant improvements will be implemented at this surgery.
I recently stopped by Ashfield Medical Centre and was thoroughly impressed with my visit. The front desk staff greeted me warmly, listened attentively, and offered outstanding support. The ability..
Ashfield Medical Centre
salum a.
The customer service at this establishment is absolutely terrible. The receptionist is not only unprofessional but also displayed deeply offensive and discriminatory behavior that is completely..
Ashfield Medical Centre
Sharon M.
I have absolutely no complaints about the staff here. The young women at the front desk are exceptional and have been incredibly supportive and helpful. Dr. Sheikh is truly remarkable and has been..
Ashfield Medical Centre
Liliana P.
The most abysmal customer service imaginable... Whenever you attempt to contact them by phone, it's impossible. At the reception, the staff are incredibly unwelcoming and make you feel utterly..
Ashfield Medical Centre
Keona H.
Absolutely terrible. My family and I have been battling long COVID, and every interaction with their staff leaves us feeling completely disregarded. They've hung up on us multiple times, displaying..
Ashfield Medical Centre
Dorin D.
Throughout my entire life, I've never witnessed such unprofessional conduct from staff, not even in the most challenging environments. My wife underwent a stomach reduction procedure in TURKEY a..
Ashfield Medical Centre
Jonny C.
The blonde receptionist displayed an appalling level of discourtesy. Her unprofessional demeanor was shocking, and I'm astounded that such disrespectful treatment of customers is permitted. Her..
Ashfield Medical Centre
George H.
The receptionist at this medical practice is incredibly unpleasant and rude, making it advisable to seek healthcare elsewhere if possible
Ashfield Medical Centre
Ashleigh F.
Based on my interactions, the reception staff come across as cold and uninterested when patients try to communicate with them. Moreover, appointments are scheduled hastily, even when patients are..
Ashfield Medical Centre
Panagiotis S.
The sign-up procedure was straightforward and uncomplicated. The front desk staff member was incredibly supportive, guiding me through all the necessary details with patience and clarity. Much..
Ashfield Medical Centre
Sarah G.
Each time I contact the medical office, the wait to connect can be lengthy, but I'm not criticizing at all, as the receptionists are genuinely swamped with work that extends far beyond telephone..
Ashfield Medical Centre
Mom M.
Ashfield Medical Center repeatedly denied a referral for my nonverbal, autistic child, even while we were still registered patients. I exhausted every possible avenue to secure a doctor's..
Ashfield Medical Centre
Chris W.
I've been struggling for days to make any contact with this facility. The quality of medical care remains a complete mystery to me because reaching anyone has been impossible. My recommendation is..
Ashfield Medical Centre
Donna J.
Booking appointments at this practice is limited to nurses via pre-booking, while doctor consultations require same-day scheduling, which are predominantly telephone-based - an incredibly..
Ashfield Medical Centre
dean h.
Their customer service is absolutely abysmal! I've repeatedly been stuck on hold for over half an hour, with zero other callers in the queue, and they still won't pick up. They've got this automated..
Ashfield Medical Centre
Epic T.
I am appalled by the lack of professionalism and compassion in this medical practice that claims to help people. On 23.04.2025, my 20-year-old son once again sought assistance for his ongoing,..
Ashfield Medical Centre
John C.
Terrible service. The receptionist acts as an unqualified medical gatekeeper, arbitrarily deciding who deserves a doctor's consultation before abruptly ending calls. Her lack of medical expertise is..
Ashfield Medical Centre
Savannah F.
I'm appalled that a single star rating is even an option—this experience deserves less than zero. Every single morning, I attempt to contact them starting at 8am, and without fail, I'm met with..
Ashfield Medical Centre
Pauline R.
I received a prescription for an excessive medication dosage that potentially could have induced a coma. The medication made me extremely sick, and during our final discussion about the incident, I..
Ashfield Medical Centre
Avey N.
Throughout the past nine years, this medical practice has been our go-to family doctor, and I couldn't be more satisfied. They consistently demonstrate exceptional kindness and professionalism, and..
Ashfield Medical Centre
Chioma O.