The Churchill Clinic
JB
John B. 9 months ago • From Google
Bad
If you're a patient at this clinic like me, I strongly advise seeking out a healthcare provider that demonstrates competence, professionalism, and fairness. I've been with this clinic my entire life, even before their move to Churchill Avenue. However, describing their service as awful would be an understatement. The entire operation is a complete disaster, with unprofessional staff across all departments - from reception to administration and the GPs, who consistently run behind schedule and fail to make timely contact even within their own promised 4-hour window. They repeatedly offer the same tired excuses about being busy, leaving patients waiting endlessly for calls that never materialize. When a call finally comes outside the designated timeframe, they somehow suggest it's the patient's fault for missing it. The level of incompetence is staggering. As a self-employed individual, I've lost an entire day's income due to their inefficiency, which seemingly means nothing to them. The receptionist was about as helpful as a chocolate teapot, completely oblivious to the fact that patients have lives, responsibilities, and financial pressures. I'm eagerly looking to change GP practices at the earliest opportunity. If I could rate them lower than zero stars, I absolutely would. They are so incompetent that they couldn't even manage a simple bath, let alone healthcare services.
Marin A.