RM

Rosa M. 3 years ago • From Google

Rating

Bad

Worst medical clinic ever terrible customer service

It's absolutely dreadful - the service is so poor that I'm planning to file a formal complaint. I've been attempting to schedule a medical appointment for weeks, and the administrative staff behave as if they're medical professionals while the manager remains completely indifferent despite numerous negative reviews and ongoing complaints. Absolutely nothing has improved. Do not waste your time here. Every time they instruct you to call at 8 AM, after an hour they claim no availability remains and promise someone will contact you at their convenience, not yours. The receptionists even try to diagnose and provide medical advice like amateur nurses - it's unbelievable. My recommendation is to either avoid this clinic entirely or, like me, report them immediately.

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