BO

Bukky O. 2 years ago • From Google

Rating

Bad

Worst medical experience ever at brooke road

My recent interaction with the Brooke Road Surgery has been nothing short of deeply disappointing. What was once a medical practice I held in high regard has now become a symbol of callousness and indifference. The management displayed a complete lack of consideration for long-term patients such as myself and my aging mother. When we sought help regarding my mother's appointment complications, the manager's response was shockingly contemptuous and unhelpful. It is profoundly demoralizing to be treated with such blatant disrespect, particularly after our years of unwavering loyalty. This experience has definitively convinced me that the Brooke Road Surgery has absolutely no regard for its patient base, especially those who have faithfully supported them through the years. Without doubt, this represents the most abysmal general practice encounter I have ever experienced in Stoke Newington, and I genuinely hope no other patients will be subjected to such a traumatic and degrading ordeal.

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