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Magically M. 2 years ago • From Google

Rating

Bad

Worst medical experience ever avoid at all costs

If I could award zero rating points, I absolutely would! Anyone concerned about their overall wellness should steer clear of this surgical procedure! Dealing with medical professionals is challenging enough, but this establishment has generated such overwhelming anxiety around seeking medical assistance and support. As an individual navigating the complex journey of obtaining a mental health diagnosis - a situation that inherently makes one feel vulnerable - the staff here demonstrated zero compassion, empathy, or willingness to help. I've been reduced to tears repeatedly, and even after escalating my concerns to the practice manager, I was met with complete silence. They dragged their feet for 8 weeks on a referral that should have been processed in mere days, consistently dismissing my concerns and making me feel like the problem. Eventually, I discovered the delay stemmed from a doctor who had already left the practice and would never have completed the referral. I have never experienced such profound lack of support. Their procedures are convoluted, inaccessible, and in many instances, entirely unnecessary. I sincerely hope they undergo significant improvements because their current standard of care is not just unacceptable, but dangerously close to negligent.

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