West Quay Medical Centre

Despite challenges in scheduling an in-person consultation, I was able to speak with a physician via phone for medical guidance. The personnel I've interacted with have been welcoming and..

I want to express my sincere gratitude to Leena, the practice Pharmacist, who has been incredibly professional and understanding as I adjust to my new medication. Her support has significantly..

Absolutely appalling service, completely inept employees. I received a repeat prescription without any clear communication. I submitted the repeat request via the NHS Wales app and received no..

I stopped by the medical office earlier today with some questions for the front desk team and a scheduled consultation with Dr Lewis. The reception personnel were incredibly supportive and..

Unquestionably the most abysmal medical practice I've ever experienced. The receptionist behaves with an inflated sense of self-importance, and at least two physicians demonstrate complete..

I received top-notch communication and support from the medical practice this week. Dr Caley was incredibly professional and comprehensive in their approach. The front desk team were also supportive..

Completely impossible to connect with any staff member at this healthcare facility

A wonderfully inviting reception space, charming physicians and diverse healthcare practitioners all conveniently located in a single facility

I consulted with my GP about a new painkiller, and after confirming its effectiveness, he added it to my repeat prescription list. When I ran out this week and attempted to reorder, I discovered the..

Scheduling an appointment with this practice is consistently frustrating, and today's experience hit a new low when I learned they had completely removed me from their patient roster. Now I'm forced..

The front desk staff consistently demonstrate exceptional support, with Donna standing out as particularly outstanding. The medical practitioners are remarkably competent and compassionate.

Regrettably, I find myself profoundly disappointed on this occasion. As someone who has undergone complete thyroid removal due to thyroid cancer, I depend entirely on lifelong medication to survive...

I visited the hearing aid service center this past Tuesday, and the experience was absolutely outstanding. Following a brief waiting period, the audiologist thoroughly inspected, repaired, and..

I would rate this surgery zero out of ten. I've been waiting for my son who has Autism and Asthma, and after two weeks, I discovered our prescriptions were locked away in a file cabinet. It's..

I consulted with Pharmacist Leena Ahmad, who demonstrated exceptional professionalism and dedication. Even though the medical practice was extremely hectic, she went out of her way to personally..

I've been banned from Westquay after becoming distressed when my daughter faced a medical emergency. The delays in securing an appointment were frustrating. The head nurse was exceptional and even..

Completely unacceptable medical practice, I've never encountered such a disastrously handled healthcare facility before. Their telephone scheduling is entirely automated starting at 8:15am, and..

I contacted the clinic early this morning on 19/1/23 requesting an urgent appointment for the same day. Shortly after, at 09:52, nurse practitioner Rachel Dodsworth reached out and scheduled a..

If I could give zero stars I also would. The experience I have had today with this surgery is absolutely repulsive. If I were a frequent caller or someone repeatedly seeking medical attention for..

The booking system is deeply problematic. Multiple reviewers have highlighted severe technical issues with the telephone reservation process, which randomly crashes and is challenging even for..